Spa Assistant Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are hiring for a Spa Assistant Manager to support the Recreation & Spa Manager and the Director of Spa & Wellness in delivering an exceptional, world-class wellness experienc.
Key Skills for This Role
Full Job Posting
Overview
We are hiring for a
Spa Assistant Manager
to support the Recreation & Spa Manager and the Director of Spa & Wellness in delivering an exceptional, world-class wellness experience at Faena The Red Sea.
This role plays a key part in overseeing daily spa operations, leading and developing the team, and ensuring that high-quality, professional spa treatments are consistently delivered in a relaxing, compliant, and commercially successful environment.
The Spa Assistant Manager leads by example, steps in for management when required, and actively contributes to guest satisfaction, operational excellence, and revenue growth.
Key Responsibilities
- Support the Recreation & Spa Manager and Director of Spa & Wellness in the daily management of the Spa and Wellness operation.
- Ensure consistently high standards of professional spa treatments in line with 5-star Forbes luxury and Faena service standards.
- Lead with a hands-on management approach, motivating, coaching, and supervising spa therapists and spa reception team members.
- Oversee daily spa operations including opening and closing procedures, cleanliness, equipment maintenance, and adherence to Conduct Operating Procedures (COPs).
- Recruit, train, schedule, evaluate, and support the development of spa team members.
- Ensure an exceptional guest experience by overseeing reservations, check-in and check-out processes, and personalized service delivery.
- Handle guest inquiries and complaints with discretion, professionalism, and a solution-oriented mindset.
- Step in for the Recreations & Spa Manager when required, ensuring continuity of leadership and service standards.
- Drive spa revenue through effective promotion, upselling of treatments, packages, and retail products.
- Monitor sales performance, support marketing initiatives, and contribute to revenue growth strategies.
- Manage inventory, stock control, and cost-effective use of spa supplies and products.
- Assist with budgeting, financial tracking, and preparation of operational and performance reports.
- Ensure full compliance with health, safety, hygiene, HACCP, SMS, and company policies.
- Conduct and support regular Public Health and operational inspections.
- Maintain full knowledge of spa services, wellness offerings, and facilities to provide expert recommendations.
- Maintain accurate guest profiles and treatment preferences, ensuring personalization and continuity of service.
- Ensure all spa areas are maintained to the highest standards of cleanliness, safety, and presentation.
- Provide spa treatments when required to support operational needs.
- Support continuous training, development, and engagement of the spa team.
- Perform additional duties as assigned to support the success of the Spa and Wellness operation.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at FAENA
Assistant Head Butler
Saudi Arabia, KSA
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authenti...
Executive Sous Chef
, KSA
ob Description Lead all Culinary operations and drive departmental excellence. Develop and manage the departmental team, budget, and operational SOPs. Ensure delivery of FAENA l...
Engineering Coordinator
Saudi Arabia, KSA
The Role As Engineering Coordinator , you will be the heartbeat of Faena Wadi Safar s technical operations ensuring that systems, infrastructure, and spaces function seamlessly ...
Engineering Manager
Saudi Arabia, KSA
The Role As Engineering Manager , you will be the operational heart of Faena s technical world ensuring that every system, space, and installation performs flawlessly. Supportin...
People & Culture Exec
Riyadh, KSA
FAENA is hiring a People & Culture Executive to support end-to-end recruitment, onboarding, employee records, and compliance with Saudi Labour Law. The role involves coordinating with government portals, managing benefit
People & Culture Exec
Riyadh, KSA
Faena seeks a People & Culture Executive to support HR operations in Riyadh. The role involves recruitment, onboarding, employee records, government compliance, and employee engagement. Ideal candidates have 2-3 years of
F&B Operations Manager
Saudi Arabia, KSA
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authenti...
Kitchen Technician
Saudi Arabia, KSA
The Kitchen Technician will maintain and repair commercial kitchen equipment, ensuring operational excellence and compliance with health and safety standards in a luxury hospita...
Assistant Head Butler
Saudi Arabia, KSA
Executive Sous Chef
, KSA
Engineering Coordinator
Saudi Arabia, KSA
Engineering Manager
Saudi Arabia, KSA
People & Culture Exec
Riyadh, KSA
People & Culture Exec
Riyadh, KSA
F&B Operations Manager
Saudi Arabia, KSA
Kitchen Technician
Saudi Arabia, KSA