Assistant Head Butler
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authenti.
Key Skills for This Role
Responsibilities
- Support the Head Butler in supervising and coordinating daily operations of the Butler team
- Ensure exceptional, personalized service is delivered to villa guests throughout their stay
- Oversee daily butler operations to ensure luxury service standards are consistently achieved
- Coordinate guest requests, preferences, and bespoke experiences with accuracy
- Work closely with Front Office, Housekeeping, Culinary, Spa, Concierge, and Engineering
- Ensure smooth arrival, in villa stay, and departure experiences for all guests
- Supervise villa preparation, turndown service, and in room amenities
- Handle guest concerns and service recovery professionally and discreetly
- Coach, mentor, and support the development of the Butler team
- Conduct quality inspections of villas prior to guest arrival
- Assist with scheduling, daily task allocation, and operational planning
- Support VIP arrivals, celebrations, special occasions, and bespoke in villa experiences
Requirements
- Experience in luxury hospitality or butler service
- Strong leadership and team coordination skills
- Excellent communication and interpersonal skills
- Ability to handle guest concerns discreetly and professionally
- Knowledge of Forbes Five Star service standards
Full Job Posting
Job Overview
- FAENA The Red Sea is seeking an exceptional and service driven Assistant Head Butler to join our Guest Experience team.
- Supporting the Head Butler, this role is responsible for overseeing the day to day operation of the Butler team while ensuring every villa guest receives an intuitive, personalised, and seamless luxury experience.
Key Responsibilities
- Support the Head Butler in supervising and coordinating the daily operations of the Butler team.
- Ensure exceptional, personalised service is delivered to villa guests throughout their stay.
- Oversee daily butler operations to ensure luxury service standards are consistently achieved.
- Coordinate guest requests, preferences, and bespoke experiences with accuracy and attention to detail.
- Work closely with Front Office, Housekeeping, Culinary, Spa, Concierge, and Engineering to deliver seamless guest experiences.
- Ensure smooth arrival, in villa stay, and departure experiences for all guests.
- Supervise villa preparation, turndown service, and in room amenities to ensure impeccable presentation.
- Handle guest concerns and service recovery professionally and discreetly.
- Coach, mentor, and support the development of the Butler team to uphold Forbes Five Star standards.
- Ensure guest preferences and profiles are accurately maintained to personalise future visits.
- Conduct quality inspections of villas prior to guest arrival.
- Assist with scheduling, daily task allocation, and operational planning for the Butler team.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at FAENA
Executive Sous Chef
, KSA
ob Description Lead all Culinary operations and drive departmental excellence. Develop and manage the departmental team, budget, and operational SOPs. Ensure delivery of FAENA l...
Engineering Coordinator
Saudi Arabia, KSA
The Role As Engineering Coordinator , you will be the heartbeat of Faena Wadi Safar s technical operations ensuring that systems, infrastructure, and spaces function seamlessly ...
Engineering Manager
Saudi Arabia, KSA
The Role As Engineering Manager , you will be the operational heart of Faena s technical world ensuring that every system, space, and installation performs flawlessly. Supportin...
People & Culture Exec
Riyadh, KSA
FAENA is hiring a People & Culture Executive to support end-to-end recruitment, onboarding, employee records, and compliance with Saudi Labour Law. The role involves coordinating with government portals, managing benefit
People & Culture Exec
Riyadh, KSA
Faena seeks a People & Culture Executive to support HR operations in Riyadh. The role involves recruitment, onboarding, employee records, government compliance, and employee engagement. Ideal candidates have 2-3 years of
F&B Operations Manager
Saudi Arabia, KSA
The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authenti...
Kitchen Technician
Saudi Arabia, KSA
The Kitchen Technician will maintain and repair commercial kitchen equipment, ensuring operational excellence and compliance with health and safety standards in a luxury hospita...
Waiter / Waitress
Saudi Arabia, KSA
This role is responsible for delivering refined and personalised table service, ensuring every guest enjoys an exceptional dining experience that reflects FAENA s luxury standar...
Executive Sous Chef
, KSA
Engineering Coordinator
Saudi Arabia, KSA
Engineering Manager
Saudi Arabia, KSA
People & Culture Exec
Riyadh, KSA
People & Culture Exec
Riyadh, KSA
F&B Operations Manager
Saudi Arabia, KSA
Kitchen Technician
Saudi Arabia, KSA
Waiter / Waitress
Saudi Arabia, KSA