Shipping Assistant / Shipping Coordinator

Work Arrangement

• The role is based in the United Arab Emirates and is fully remote.
• The position is part-time with flexible working hours.

The Role

Key Responsibilities

• Assist with shipment bookings, pickups, dispatches, and delivery coordination.
• Coordinate with carriers, freight forwarders, suppliers, warehouses, customers, and internal teams.
• Track shipments and maintain accurate status updates, schedules, delivery timelines, and outstanding-shipment records.
• Prepare and verify shipping documents, delivery records, packing information, invoices, and related documentation.
• Follow up on delays, missed deliveries, damaged goods, incorrect shipments, and other exceptions.
• Resolve shipment discrepancies with carriers and internal teams.
• Maintain shipment databases, tracking spreadsheets, carrier information, and operational records.
• Support freight cost tracking, delivery reporting, and basic shipping performance analysis.
• Coordinate with inventory, warehouse, procurement, fulfillment, and logistics teams.
• Improve shipment visibility, documentation accuracy, delivery performance, and shipping workflows.

Requirements

• A bachelor's degree or equivalent qualification in logistics, supply chain management, transportation, business, operations, or a related field is preferred.
• At least 3 years of professional experience in shipping, logistics, transportation, freight coordination, supply chain, or a related function is preferred.
• Strong understanding of shipping processes, shipment tracking, delivery coordination, freight documentation, and carrier communication.
• Knowledge of domestic or international shipping procedures, freight forwarding, customs documentation, or Incoterms is advantageous.
• Familiarity with ERP, TMS, WMS, shipment tracking systems, spreadsheets, and digital collaboration tools.
• Strong attention to detail, organization, time management, analytical ability, problem-solving, and stakeholder communication are required.
• The candidate should be reliable, responsive, proactive, and comfortable working independently in a remote environment.

What We Offer

• Flexible part-time hours with a fully remote working arrangement.
• Competitive compensation aligned with experience and shipping coordination responsibilities.
• Exposure to international shipping networks, freight providers, logistics operations, and supply chain activities.
• Professional development through hands-on shipping operations and process improvement initiatives.
• A collaborative environment focused on delivery reliability, shipment accuracy, operational efficiency, and continuous improvement.