Registration Assistant / Registration Coordinator

Role Overview

Key Responsibilities

• Process registration applications, enrollment requests, forms, and participant information.
• Verify submitted details and supporting documents for completeness and accuracy.
• Communicate registration requirements, next steps, confirmations, instructions, reminders, and updates.
• Maintain registration databases, participant records, application trackers, and digital files.
• Monitor statuses, outstanding requirements, deadlines, cancellations, and changes.
• Coordinate transfers, amendments, withdrawals, and other participant requests.
• Assist with scheduling, onboarding, orientation, event registration, training enrollment, and program administration.
• Prepare reports, participant lists, status summaries, and administrative documentation.
• Improve registration workflows, processing times, data accuracy, communication, and participant experience.

Requirements

• A bachelor's degree or equivalent qualification in a related field is preferred.
• At least 3 years of experience in registration, administration, admissions, enrollment, event coordination, customer support, or a related function is preferred.
• Strong understanding of registration, application processing, record management, and administrative coordination.
• Familiarity with registration platforms, CRM systems, databases, spreadsheets, online forms, and digital collaboration tools.
• Strong attention to detail, communication, organization, time management, and problem-solving skills.
• Professional, responsive, reliable, and comfortable working independently in a remote environment.

What the Employer Offers

• Flexible part-time hours with a fully remote working arrangement.
• Exposure to international programs, digital registration systems, participant coordination, and administrative operations.
• Opportunities to strengthen registration management, application processing, data administration, and coordination skills.
• Professional development through hands-on program administration and operational support.