ServiceNow Presales Architect
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Salt is hiring a ServiceNow Presales Architect for a leading ServiceNow Elite Partner in Dubai. The role involves leading customer discovery workshops, designing scalable ServiceNow solutions, delivering demos, and supporting bid strategy.
Key Skills for This Role
Responsibilities
- Lead customer discovery workshops and translate business requirements into scalable ServiceNow solutions
- Own solution design, implementation approaches, and technical proposals for enterprise opportunities
- Deliver compelling demos, technical presentations, and solution defences to clients
- Respond to RFPs/RFIs, produce effort estimates, and support bid strategy
- Work closely with sales and delivery teams to ensure solutions are commercially competitive and technically achievable
- Contribute to GTM strategy, product development, demo assets, and accelerators
Requirements
- 5+ years of ServiceNow Solution Architecture and Presales experience
- Strong knowledge across ITOM (essential), ITSM, ITAM, CSM, HRSD and/or IRM
- Experience leading enterprise solutioning, workshops, demos, and technical proposal development
- CSA + Certified Application Developer + multiple CIS certifications preferred
- Previous delivery experience as a lead architect with the ability to bridge sales and implementation
Full Job Posting
Role Overview
- I'm working with a leading ServiceNow Elite Partner that is looking to hire an experienced Product & Solution Architect to join their growing team in Dubai.
- This is a fantastic opportunity for someone who enjoys sitting at the intersection of presales, solution architecture, and enterprise transformation, helping shape winning ServiceNow propositions across the Middle East.
You'll be responsible for:
- Leading customer discovery workshops and translating business requirements into scalable ServiceNow solutions
- Owning solution design, implementation approaches, and technical proposals for enterprise opportunities
- Delivering compelling demos, technical presentations, and solution defences to clients
- Responding to RFPs/RFIs, producing effort estimates, and supporting bid strategy
- Working closely with sales and delivery teams to ensure solutions are commercially competitive and technically achievable
- Contributing to GTM strategy, product development, demo assets, and accelerators
We're looking for:
- 5+ years of ServiceNow Solution Architecture and Presales experience
- Strong knowledge across ITOM (essential), ITSM, ITAM, CSM, HRSD and/or IRM
- Experience leading enterprise solutioning, workshops, demos, and technical proposal development
- CSA + Certified Application Developer + multiple CIS certifications preferred
- Previous delivery experience as a lead architect with the ability to bridge sales and implementation
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Salt
Senior Product Manager – CRM & Customer Data
Dubai, UAE
Our client seeks a Senior Product Manager to lead the evolution of their CRM and customer data ecosystem, creating a single source of truth across multiple business units. The role involves owning the CRM product roadmap
Design System Designer (Banking)
Dubai, UAE
Salt is hiring a Design Systems Designer for a 2-month contract (extendable) in Dubai with occasional travel to Abu Dhabi. The role involves supporting the growth of an enterprise Design System, creating reusable compone
Finance Consultant - Tax
Jeddah, KSA
A leading multinational business seeks an immediate Finance Consultant specializing in VAT in the Kingdom. The role requires extensive banking domain experience, strong understanding of VAT and withholding tax rules, and
Delegates Sales Executive
Dubai, UAE
Salt is hiring a Delegate Sales Executive to drive paid delegate attendance and revenue for conferences and exhibitions. The role involves outbound sales, building relationships with senior professionals, and converting
Strategy Consultant
Dubai, UAE
Join a government strategy programme in Dubai to assess free zones, define priority growth sectors, and develop strategic recommendations for economic competitiveness. Requires 5+ years of strategy consulting experience
Videographer / Content Creator
Dubai, UAE
A creative agency in Dubai is seeking a talented Video Content Creator to produce engaging digital content. The role involves concept development, filming, editing, and delivering video across multiple platforms. Ideal c
Marketing AI & Analytics Lead
Dubai, UAE
A Dubai-based PropTech company is seeking a Marketing AI & Analytics Lead to lead marketing analytics, attribution, reporting, and AI-driven transformation. The role involves building a single source of truth for marketi
Brand Portfolio Manager
Dubai, UAE
Salt is seeking a commercially driven Brand Portfolio Manager to grow and strengthen a brand portfolio in Dubai. The role involves using market insights and performance data to identify new opportunities, onboard brand p
Senior Product Manager – CRM & Customer Data
Dubai, UAE
Design System Designer (Banking)
Dubai, UAE
Finance Consultant - Tax
Jeddah, KSA
Delegates Sales Executive
Dubai, UAE
Strategy Consultant
Dubai, UAE
Videographer / Content Creator
Dubai, UAE
Marketing AI & Analytics Lead
Dubai, UAE
Brand Portfolio Manager
Dubai, UAE