ServiceNow Delivery Director
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Key skills for this role
About the Role
We are seeking a ServiceNow Delivery Director to lead successful ServiceNow implementation and support engagements. This role involves driving business development, ensuring delivery quality, mentoring team members, and developing thought leadership content.
Key Skills for This Role
Responsibilities
- Lead successful ServiceNow implementation and support engagements
- Drive business development and sales strategy execution
- Coordinate recruiting efforts for team building
- Ensure delivery execution quality and governance for Services
- Mentor junior team members on best practices in the platform
- Develop thought leadership content and marketing materials
- Maintain industry awareness and align services with technology evolution
Requirements
- 10+ years of professional experience required
- 5+ years of ServiceNow application experience including large implementations
- Active US Citizenship is required
- Deep technical understanding of ServiceNow platform
- Active ServiceNow certifications or ability to obtain them upon hire
- Expertise in business development and relationship management
- Experience with project management and Agile methodologies
Full Job Posting
Position Overview
- For our client, we are seeking a Servicenow Delivery Director to join the team of a leader in the Business Services space.
- This role will advance people and talent initiatives that strengthen organizational effectiveness, leadership capability, and employee experience.
- You will partner with sales leadership, HR centers of excellence, and cross functional stakeholders to align talent priorities with commercial execution.
- The position offers the opportunity to influence culture, talent strategy, and scalable people operations within a Business Services environment.
Responsibilities
- Lead successful ServiceNow implementation and support engagements
- Drive business development and sales strategy execution
- Coordinate recruiting efforts for team building
- Ensure delivery execution quality and governance for Services
- Mentor junior team members on best practices in the platform
- Develop thought leadership content and marketing materials
- Maintain industry awareness and align services with technology evolution
Qualifications
- 10+ years of professional experience required
- 5+ years of ServiceNow application experience including large implementations
- Active US Citizenship is required
- Deep technical understanding of ServiceNow platform
- Active ServiceNow certifications or ability to obtain them upon hire
- Expertise in business development and relationship management
- Experience with project management and Agile methodologies
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Eligible for discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Short Term & Long Term Disability
- Tuition Reimbursement and Professional Development Opportunities
- Emergency Back Up Childcare Program
- Mobility Stipend
- Skills Development & Certifications
- Corporate Sponsored Events & Community Outreach
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