Director, Technology Solutions
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Key skills for this role
About the Role
A client of Ladders seeks a Director Technology Solutions to lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will partner with clients during RFP processes, advise on AI solutions, and lead integration of AI tools.
Key Skills for This Role
Responsibilities
- Partner with clients during the RFP process to identify business objectives
- Advise clients on leveraging AI to solve challenges and unlock value
- Present tailored solutions to stakeholders, highlighting technical and business benefits
- Ensure effective knowledge transfer to clients, addressing training and AI adoption needs
- Create proposals for designing, implementing, and supporting managed services solutions
- Lead the integration of AI tools to enhance application support and efficiency
- Analyze opportunities to automate tasks and improve turnaround times using AI driven capabilities
Requirements
- Strong experience in application support and development within a managed services environment
- Hands on expertise with AI solutions like predictive analytics, machine learning models, and chatbots
- Broad understanding of major AI/ML technologies such as Azure AI, AWS AI/ML, and Google AI
- Familiarity with CI/CD pipelines, DevOps practices, and cloud platforms
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
- 12+ years of experience in solutioning/delivering managed services
- 3+ years of experience designing AI powered managed services solutions
Full Job Posting
Job Description
- For our client, we are seeking a Director Technology Solutions to join the team of a leader in the Technical Services space.
- This role will lead work at the intersection of data, AI enabled capabilities, and scalable technology delivery.
- You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions.
- The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long term growth within a Technical Services environment.
Responsibilities
- Partner with clients during the RFP process to identify business objectives.
- Advise clients on leveraging AI to solve challenges and unlock value.
- Present tailored solutions to stakeholders, highlighting technical and business benefits.
- Ensure effective knowledge transfer to clients, addressing training and AI adoption needs.
- Create proposals for designing, implementing, and supporting managed services solutions.
- Lead the integration of AI tools to enhance application support and efficiency.
- Analyze opportunities to automate tasks and improve turnaround times using AI driven capabilities.
Qualifications
- Strong experience in application support and development within a managed services environment.
- Hands on expertise with AI solutions like predictive analytics, machine learning models, and chatbots.
- Broad understanding of major AI/ML technologies such as Azure AI, AWS AI/ML, and Google AI.
- Familiarity with CI/CD pipelines, DevOps practices, and cloud platforms.
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 12+ years of experience in solutioning/delivering managed services.
- 3+ years of experience designing AI powered managed services solutions.
Benefits
- Collaborative work environment across cross functional teams.
- Opportunity to leverage cutting edge AI technologies in projects.
- Focus on innovation and problem solving.
- Engage in professional development opportunities related to AI and cloud technologies.
- Flexibility and support for a client centric approach in service delivery.
Location and Compensation
- Location: Remote US based candidates only, no visa sponsorship available.
- Compensation: $130,000 – $180,000 annually.
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