Service Representative-UPS
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Key skills for this role
About the Role
Schneider Electric seeks a Service Representative to support startup, commissioning, and maintenance of UPS systems in Abu Dhabi. The role involves field service, data center assembly, and basic power audits.
Key Skills for This Role
Responsibilities
- Follow all company safety rules, policies, and procedures at all times
- Assist in startup, commissioning, preventive maintenance, repairs, and installation of Schneider Electric UPS systems
- Support data center assembly and installation activities for Schneider Electric containment systems
- Perform routine inspections, basic troubleshooting, and maintenance activities under supervision
- Assist with basic power audits of customer electrical distribution systems
- Collaborate with internal teams, service partners, and sales teams during site visits and installation projects
- Provide basic technical support to customers and help explain UPS operation and common issues
- Accurately document work completed and assist in preparing service reports and maintenance records
- Be willing to participate in rotational standby duties, including nights, weekends, and public holidays
Requirements
- Fresh graduates are encouraged to apply (training will be provided)
- Bachelor’s Degree or Diploma in any recognized Engineering field
- Ability to work independently after completion of required training
- Strong interest in power systems and electrical equipment
- Basic computer knowledge (MS Word, Excel, Email)
- Good communication and teamwork skills
- Positive attitude and strong safety awareness
- Willingness to travel across the Gulf region
- Valid driver’s license is an advantage
Full Job Posting
Overview
- The Service Representative will support the startup, commissioning, preventive maintenance, and corrective maintenance of Schneider Electric UPS systems.
- The role also involves assisting with data center assembly activities, basic power audits, and supporting customers in understanding the proper operation of their equipment.
Key Responsibilities
- Follow all company safety rules, policies, and procedures at all times.
- Assist in startup, commissioning, preventive maintenance, repairs, and installation of Schneider Electric UPS systems (single and modular).
- Support data center assembly and installation activities for Schneider Electric containment systems.
- Perform routine inspections, basic troubleshooting, and maintenance activities under supervision to ensure reliable equipment operation.
- Assist with basic power audits of customer electrical distribution systems.
- Collaborate with internal teams, service partners, and sales teams during site visits and installation projects.
- Provide basic technical support to customers and help explain UPS operation and common issues.
- Accurately document work completed and assist in preparing service reports and maintenance records.
- Label and return defective parts according to company procedures.
- Participate in team meetings and continuous improvement initiatives.
- Learn to read and understand technical manuals, procedures, and safety documentation.
- Use computer tools such as email, spreadsheets, and service management systems.
Qualifications
- Fresh graduates are encouraged to apply (training will be provided).
- Bachelor’s Degree or Diploma in any recognized Engineering field.
- Ability to work independently after completion of required training.
- Strong interest in power systems and electrical equipment.
- Basic computer knowledge (MS Word, Excel, Email).
- Good communication and teamwork skills.
- Positive attitude and strong safety awareness.
- Willingness to travel across the Gulf region.
- Valid driver’s license is an advantage.
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