Senior Travel Consultant
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job description: Job Description: Travel Concierge \& Experience Coordinator Location: Dubai, UAE Employment Type: Full\-Time Position Overview Blaura is seeking an experienced Travel Concierge \& Experience Coordinator with strong expertise in booking systems, GDS platforms (Amadeus/Sabre), reservation management, and travel itinerary planning. The role is primarily focused on handling end\-to\-end travel services including flight bookings, staycations, resort/hotel re
Key Skills for This Role
Full Job Posting
Position Overview
- Blaura is seeking an experienced Travel Concierge & Experience Coordinator with strong expertise in booking systems, GDS platforms (Amadeus/Sabre), reservation management, and travel itinerary planning.
- The role is primarily focused on handling end-to-end travel services including flight bookings, staycations, resort/hotel reservations, holiday planning, visa requirements, travel insurance, and itinerary curation.
- The ideal candidate brings exceptional travel operations knowledge, familiarity with UAE tourism market, and the ability to handle diverse client needs—from economy to premium/luxury travel.
- Additionally, the role supports 20% event coordination for family and social events (kids’ parties, baby showers, wellness retreats) as part of a holistic concierge offering.
- Primary Responsibilities (80% Travel & Concierge)Booking & Reservation Management
- Manage flight, hotel, and experience bookings across GDS systems (Amadeus/Sabre) and travel reservation platforms.
- Create, modify, and cancel bookings with complete accuracy; avoid errors in names, dates, destinations, visa rules.
- Compare itineraries and pricing across airlines, routes, and classes based on client preferences.
- Manage PNRs, fare rules, ticket issuance, re-issuance, and refunds where applicable.
- Collaborate with DMCs, hotel partners, tour operators, destination specialists, and booking platforms.
Travel Planning & Client Experience
- Prepare customized itineraries for different budgets (economy/premium/luxury).
- Recommend destinations, resorts, adventure activities, tours, wellness travel, and themed getaways.
- Understand and advise on visa requirements, passport validity, travel insurance, health requirements.
- Provide guidance for travel safety, documentation, airport processes, and baggage rules.
- Knowledge of popular destinations such as Bali, Maldives, Thailand, Europe, UAE local tourism spots, and luxury staycation resorts is an asset.
Accuracy & Service Quality
- Cross-check all bookings to ensure 100% accuracy.
- Handle difficult customers or last-minute issues calmly with solution-oriented communication.
- Maintain professionalism in all communication channels: WhatsApp, email, calls, in-person.
- Maintain reservation logs, invoicing, confirmations, cancellations, and client preference history.
Revenue Generation & Upselling
- Upsell tours, lounge access, airport transfers, insurance, room upgrades, activity add-ons, special experiences.
- Suggest seasonal promotions and premium packages to maximize occupancy & revenue.
- Support management with development of new travel products and packages.
Secondary Responsibilities (20% Events Support)
- Assist in planning and coordination of events like:
- Kids’ birthday parties
- Baby showers & family gatherings
- Wellness or corporate retreats
- Staycation experiences & themed events
- Support with vendor booking, venue reservations, décor, entertainers, catering, photographers, etc.
- Help prepare event schedules, checklists, budgets, and guest experience plans.
- Provide concierge-style support to guests attending events or retreats.
- Ensure events run smoothly with coordination between venue, vendors, and guests.
Required
- 2–4+ years experience in travel concierge, agency operations, or GDS reservation services
- Hands-on experience with GDS systems (Amadeus/Sabre) or travel CRMs
- Experience with holiday planning, staycations, itinerary building & destination research
- Knowledge of visa/passport rules, travel insurance, airport requirements
- Strong communication, problem-solving, and client handling skills
- Proven ability to handle difficult customers/situations professionally
- Sales mindset: experience with upselling travel add-ons, packages, or upgrades
Preferred
- Exposure to the UAE tourism market (hotels, resorts, attractions)
- Experience coordinating small-scale private events
- Vendor management experience
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Blaura Wellness and Fitness Center LLC
Swimming Instructor (Kids Swimming | Prenatal Aquatics)
Dubai, UAE
Blaura Wellness and Fitness Center LLC is seeking a certified Swimming Instructor specializing in Kids Swimming and Prenatal Water Exercise. The instructor will conduct safe and engaging aquatic sessions for children and
Watsu Therapist- Women Only
Dubai, UAE
Blaura Wellness and Fitness Center is seeking a certified Watsu Therapist to provide aquatic bodywork sessions in a luxury wellness environment in Dubai. The role requires 2-3 years of experience, CPR and First Aid certi
Swimming Instructor (Kids Swimming | Prenatal Aquatics | Watsu Therapy)
Dubai, UAE
Blaura Wellness and Fitness Center LLC seeks a certified Swimming Instructor specializing in Kids Swimming, Prenatal Water Exercise, and/or Watsu Therapy. The role involves conducting safe, engaging aquatic sessions for
Procurement & Facilities Coordinator- Women Only
Dubai, UAE
Blaura Wellness and Fitness Center LLC is hiring a Procurement & Facilities Coordinator to manage procurement, inventory, and facility maintenance for a salon, spa, café, and office. The role requires a Bachelor's degree
Senior Barista- Women Only
Dubai, UAE
Blaura Wellness and Fitness Center LLC is seeking an experienced Senior Barista to prepare high-quality coffee, smoothies, and healthy café offerings, oversee daily operations, and train junior staff. Requires 3-5 years
Kids Wellness & Development Manager- Women Only
Dubai, UAE
Blaura Wellness and Fitness Center LLC seeks a Kids Wellness & Development Manager to create and manage programs for children aged 6 months to 9 years. The role involves curriculum development, child development oversigh
Cashier & Café Service Associate
Dubai, UAE
Blaura Wellness and Fitness Center LLC is seeking a professional Cashier & Café Service Associate to handle cashier operations and food and beverage service. The role requires excellent customer service, attention to det
Kids Wellness & Activity Coordinator- Women Only
Dubai, UAE
Blaura Wellness and Fitness Center is seeking a compassionate Kids Wellness & Activity Coordinator to create a safe, engaging environment for children while parents use the facility. The role requires 2-4 years of childc
Swimming Instructor (Kids Swimming | Prenatal Aquatics)
Dubai, UAE
Watsu Therapist- Women Only
Dubai, UAE
Swimming Instructor (Kids Swimming | Prenatal Aquatics | Watsu Therapy)
Dubai, UAE
Procurement & Facilities Coordinator- Women Only
Dubai, UAE
Senior Barista- Women Only
Dubai, UAE
Kids Wellness & Development Manager- Women Only
Dubai, UAE
Cashier & Café Service Associate
Dubai, UAE
Kids Wellness & Activity Coordinator- Women Only
Dubai, UAE