Senior Specialist, Product Management
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Key skills for this role
About the Role
Mastercard's Security Solutions team seeks a Senior Specialist, Product Management to lead market analysis, performance tracking, and planning for security products. Requires a bachelor's degree and strong analytical skills.
Key Skills for This Role
Responsibilities
- Lead the market analysis for the Security Solutions product suite, including retrospective dashboard development, prospective performance forecasting, and analytics
- Drive the planning, coordination and preparation of product analysis, ensuring alignment with market needs and customer expectations
- Collaborate with cross functional teams including global product, sales, account management, and customer success
- Monitor and analyze customer feedback to inform product enhancements and strategies
- Take ownership of product performance activities, including presenting at quarterly fraud reviews, preparing for internal webinars, and monitoring post launch performance
- Conduct market research to identify emerging trends, customer pain points, and competitive opportunities
Requirements
- Bachelor’s degree in business, marketing, finance or a related field or equivalent
- Passion for security, innovation, and digital payments
- Strong analytical skills
- Ability to think strategically about complex issues
- Self starter, highly organized, collaboration minded and results driven
- Excellent relationship building skills
- Proficiency in utilizing Microsoft Office Suite
- Overnight travel required (5% 10%)
Full Job Posting
Overview
- The Security Solutions team at Mastercard delivers technology, products, and services that facilitate seamless, fast, and secure payments across the network and the internet of things (IoT).
- The candidate will play a pivotal role in partnering with the regional product & regional customer teams to support the full suite of Security Solutions, across Identity, Financial Crimes, Fraud, AI, Decisioning, Cybersecurity and Resiliency.
Role
- Lead the market analysis for the Security Solutions product suite, including retrospective dashboard development, prospective performance forecasting, and analytics to support development, market enablement and strategic program planning.
- Drive the planning, coordination and preparation of product analysis, ensuring alignment with market needs and customer expectations.
- Collaborate with cross functional teams including global product, sales, account management, and customer success to ensure seamless product performance measurement and fraud analysis.
- Monitor and analyze customer feedback to inform product enhancements and strategies.
- Take ownership of product performance activities, including presenting at quarterly fraud reviews, preparing for internal webinars, and monitoring post launch performance.
- Conduct market research to identify emerging trends, customer pain points, and competitive opportunities. Leverage these insights to contribute to product roadmap discussions and strategic decision making.
All About You
- Bachelor’s degree in business, marketing, finance or a related field or equivalent with preference experience in payments (but not necessary)
- Passion for security, innovation, and digital payments
- Experience working with both large and emerging Financial Services, Technology, Service Providers, Processors, and/or digital platform partners is an asset
- Ability to act with a persistent and relentless sense of urgency.
- Strong analytical skills.
- Understanding of payments technology and application of that knowledge to address customer/market needs.
- Ability to think strategically about complex issues, driving thoughtful recommendations and action plans.
- Self starter, highly organized, collaboration minded and results driven.
- Exhibit strong interpersonal skills.
- Ability to multi task and work on multiple projects in a fast paced environment.
- Excellent relationship building skills; able to build and maintain strong, positive working relationships across multiple business functions.
- Proficiency in utilizing Microsoft Office Suite
Pay Ranges
- Toronto, Canada: CAD 94,000 CAD 138,000 CAD
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