Manager, Product Management – Technical
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Key skills for this role
About the Role
Mastercard is seeking a Manager, Product Management – Technical to lead product development for Business Identity within the Security Solutions organization. The role involves translating strategy into technical requirements, managing backlog, and collaborating with engineering teams.
Key Skills for This Role
Responsibilities
- Translate product roadmap from high level strategy into detailed technical requirements, planning, and prioritization
- Analyze system requirements and elaborate them into features, user stories, and clear acceptance criteria within an Agile framework
- Develop a strong understanding of complex platform systems and contribute effectively
- Elicit and define customer needs and business requirements, bringing clarity and measurable product KPIs
- Design features through prototypes and experiments, decompose requirements into user stories, and prioritize backlog
- Collaborate closely with engineering and product teams to assess feasibility and drive delivery
- Monitor feature development at feature and epic levels to ensure progress and alignment
- Review product demos with development teams against defined acceptance criteria
- Identify gaps in requirements and manage dependencies across teams
- Lead joint application design sessions and technical story reviews
- Collaborate with software engineers to ensure strong user story comprehension and execution
- Partner with quality engineering teams to validate expected outcomes and product quality
Requirements
- Successfully launched complex projects as product owner, working closely with engineering teams from ideation to production
- Excellent written and verbal communication skills, especially when leading technical discussions and trade off decisions
- Extensive experience as a product owner managing feature backlog and roadmap
- Strong analytical and problem solving skills to simplify complex requirements with detailed documentation
- Experience with agile development methodologies; SAFe Agile methodology is a plus
- Strong attention to detail, self motivated, and operates with a sense of urgency
- Working knowledge of identity, digital payments, and the security landscape is an advantage
- Bachelor's degree or equivalent experience; advanced or master's degree is an advantage
- Flexible work hours to accommodate teams in different time zones
- Ability to travel up to 15%
Full Job Posting
Our Purpose
- Mastercard powers economies and empowers people in 200+ countries.
- We support a wide range of digital payments choices.
- Our technology and innovation deliver unique products and services.
Title and Summary
- Manager, Product Management – Technical
- The Services team fuels growth with capabilities in Customer Acquisition, Security Solutions, Business Insights, and Open Banking.
- Mastercard Identity leads products for global commerce, financial inclusion, fraud prevention, and seamless digital experiences.
- The Business Identity team focuses on risk assessment and business entity verification.
Role
- Translate product roadmap into detailed technical requirements, planning, and prioritization.
- Analyze system requirements and elaborate into features, user stories, and acceptance criteria.
- Develop strong understanding of complex platform systems.
- Elicit customer needs and define measurable product KPIs.
- Design features through prototypes, decompose requirements, and prioritize backlog.
- Collaborate with engineering and product teams to assess feasibility and drive delivery.
- Monitor feature development and review demos against acceptance criteria.
- Identify gaps and manage dependencies across teams.
- Lead joint application design sessions and technical story reviews.
- Partner with quality engineering to validate outcomes.
- Engage stakeholders to gather requirements and maintain backlog.
- Facilitate product demos, handoffs, and post launch reviews.
All About You/Experience
- Successfully launched complex projects as product owner with engineering teams.
- Excellent communication skills for technical discussions and risk communication.
- Extensive experience as product owner managing backlog and roadmap.
- Strong analytical and problem solving skills with detailed documentation.
- Experience with agile development methodologies; SAFe is a plus.
- Strong attention to detail and self motivation.
- Experience with estimating work deliverables and managing project status is a plus.
- Working knowledge of identity, digital payments, and security landscape is an advantage.
- Bachelor's degree or equivalent; advanced degree is an advantage.
- Flexible work hours for global time zones.
- Ability to travel up to 15%.
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices.
- Ensure confidentiality and integrity of accessed information.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings.
Pay Ranges
- Toronto, Canada: CAD 121,000 CAD 169,000 CAD
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