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Manager, Product Management – Technical

Mastercard
Toronto, CAN
Full Time
Manager
Field
Today
Product ManagementAgile MethodologiesTechnical Requirements AnalysisAPI SpecificationsIdentity ManagementDigital Payments
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Product ManagementAgile MethodologiesTechnical Requirements Analysis
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Our Purpose

  • Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
  • We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Title And Summary

  • Manager, Product Management – Technical
  • The Services team and solutions fuel growth for partners globally by providing cutting edge capabilities in Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking.
  • Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, advance financial inclusion, prevent fraud, and power seamless digital experiences.
  • The Business Identity team is responsible for building and managing products, programs, and services focused on risk assessment and business entity verification.

Role

  • Translate product roadmap from high level strategy into detailed technical requirements, planning, and prioritization.
  • Analyze system requirements and elaborate them into features, user stories, and clear acceptance criteria within an Agile framework.
  • Quickly develop a strong understanding of complex platform systems and contribute effectively.
  • Elicit and define customer needs and business requirements, bringing clarity, structured thinking, and measurable product KPIs and metrics.
  • Design features through prototypes and experiments, decompose requirements into user stories, and prioritize the product backlog.
  • Collaborate closely with engineering and product teams to assess feasibility, align dependencies, and drive delivery of high quality solutions.
  • Continuously monitor feature development at the feature and epic levels to ensure progress and alignment.
  • Review product demos with development teams against defined acceptance criteria.
  • Identify gaps in requirements and manage dependencies across teams.
  • Understand and evaluate technical implications and impacts of product requirements.
  • Lead joint application design sessions and technical story reviews.
  • Collaborate with software engineers to ensure strong user story comprehension and execution.

All About You/Experience

  • Successfully launched complex projects as product owner, working closely with engineering teams from ideation to production.
  • Excellent written and verbal communication skills, especially when leading technical discussions, trade off decisions, and communicating and mitigating risks.
  • Extensive experience as a product owner managing feature backlog and roadmap.
  • Strong analytical and problem solving skills to simplify complex requirements with detailed and clear documentation, including functional and non functional requirements and API specifications.
  • Experience with agile development methodologies; SAFe Agile methodology is a plus.
  • Strong attention to detail, self motivated, and operates with a sense of urgency.
  • Experience with estimating work deliverables and managing project status is a plus.
  • Working knowledge of identity, digital payments, and the security landscape is an advantage.
  • Bachelor’s degree or equivalent experience; advanced or master’s degree is an advantage.
  • Flexible work hours to accommodate teams in different time zones across the globe.
  • Ability to travel up to 15%.

Corporate Security Responsibility

  • Abide by Mastercard’s security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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