Principal Product Manager - Technical
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Key skills for this role
About the Role
Mastercard seeks a Principal Product Manager - Technical to join the Reactive Systems Architecture organization, shaping real-time, event-driven payment platforms. The role involves setting product vision, defining requirements, and collaborating with engineering teams to deliver high-quality payment products.
Key Skills for This Role
Responsibilities
- Develop and provide deep appreciation for customer needs, ecosystem and market dynamics
- Set the vision: Lead multiple teams in adoption of lean product management practices
- Define requirements: Translate product requirements into clearly defined epics, features and stories
- Manage strategic alignment across teams: Ensure backlogs are properly prioritized
- Advocate for agile approach to product development
- Lead the design and build of the product with engineering
- Work across cross functional teams to plan work and understand dependencies
- Oversee delivery and testing of product features
- Manage the operation: Own overall health and run of domain
- Measure outcomes and seek continuous improvements
Requirements
- Solid experience in product management or new product development in payments industry
- Experience in Lean Product management and Lean management principles
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps
- Track record of successful delivery of product features from design to deployment
- Proficient at grooming user stories, features and epics, setting entrance/exit criteria
- Understanding of event frameworks and technologies
- Data driven – ability to define measurable SMART metrics
- Ability to learn functionality, architecture, dependencies, and runtime properties of systems
- Excellent communication skills, both written and verbal
- Bachelor’s degree
Full Job Posting
Overview
- This role will be part of Mastercard’s Reactive Systems Architecture (RSA) organization, which underpins the company’s real‑time, event‑driven payment capabilities.
- RSA provides the foundational platforms, frameworks, and shared services that enable Mastercard to process payments at global scale with high throughput, low latency, resilience, and fault tolerance.
- We partner with application teams to design, build, and operate mission‑critical payment applications—spanning Domestic, Cross‑Border, and Bill Payments—that are powered by RSA’s event‑driven platforms such as Axon (Kafka‑based streaming), NATS, and supporting shared services.
The Role
- Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
- Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap
- Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes
- Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined
- Agile Mindset: Advocate for taking an agile approach to product development through all activities
- Lead the design and build of the product with engineering: Work closely as one agile team across a product domain
- Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
- Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
- Manage the operation: Own the overall health and “run” of your domain
- Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles
All About You And What You Need To Bring
- Solid experience in product management or new product development and experience shipping high quality products in the payments industry
- Experience in Lean Product management and Lean management principles and practices
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC
- Track record of successful delivery of product features from design, development, deployment and customer integration
- Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog
- Understanding of event frameworks and technologies is a Must
- Data driven – ability to define measurable and SMART leading and lagging metrics
- Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems
- Thrives in a highly collaborative environment involving different stakeholders globally
- Ability to engage with numerous stakeholders on existing product capabilities
- Experience leading and managing others through both direct manager relationships and through influence
- Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality
Pay Ranges
- Vancouver, Canada: CAD 150,000 CAD 234,000 CAD
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