Principal Product Manager - Technical
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Key skills for this role
About the Role
Mastercard seeks a Principal Product Manager to join the Reactive Systems Architecture organization, shaping real-time, event-driven payment platforms at global scale. You will define product vision, manage backlogs, and work closely with engineering teams to deliver high-quality products.
Key Skills for This Role
Responsibilities
- Develop and provide the organization with a deep appreciation for customer needs, ecosystem and key market dynamics
- Lead multiple teams in adoption of lean product management practices: define domain product vision and objectives, establish product charter, create and maintain domain roadmap
- Translate product requirements into clearly defined epics, features and stories with clear and measurable outcomes
- Ensure backlogs are properly prioritized and refined according to anticipated business value and measurable outcomes
- Advocate for agile approach to product development through all activities from defining an epic to writing acceptance criteria
- Lead the design and build of the product with engineering as one agile team
- Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
- Oversee delivery and testing of product features
- Own the overall health and run of your domain, escalate critical operational issues
- Evaluate and seek to improve existing practices, metrics, and roles to continually optimize
Requirements
- Solid experience in product management or new product development in payments industry
- Experience in Lean Product management and Lean management principles
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC
- Track record of successful delivery of product features from design to deployment and customer integration
- Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog
- Understanding of event frameworks and technologies
- Data driven – ability to define measurable and SMART leading and lagging metrics
- Bachelor’s degree
- Excellent communication skills, both written and verbal
Full Job Posting
Overview
- This role will be part of Mastercard’s Reactive Systems Architecture (RSA) organization, which underpins the company’s real‑time, event‑driven payment capabilities. RSA provides foundational platforms, frameworks, and shared services for global scale payment processing.
The Role
- Be customer obsessed: Develop & provide the organization with a deep appreciation for customer needs, the ecosystem and the key market dynamics
- Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product charter, and create and maintain a domain roadmap
- Define requirements: Translate product requirements into clearly defined epics, features and stories with clear & measurable outcomes, ensuring mutual understanding. Understanding of technical architectures and Event messaging frameworks is a must.
- Manage strategic alignment across teams: Working with product owners with each scrum team, ensure backlogs are properly prioritized and refined according to anticipated business value & measurable outcomes
- Agile Mindset: Advocate for taking an agile approach to product development through all activities from defining an epic to writing acceptance criteria on a user story.
- Lead the design and build of the product with engineering: Work closely as one agile team across a product domain
- Work across cross functional teams: Work with cross functional teams to plan work, understand dependencies, and minimize time to market and errors
- Oversee delivery and testing of product features (e.g., serving and enabling scrum teams)
- Manage the operation: Own the overall health and “run” of your domain. Escalate critical operational issues to Real Time Payments management teams and discuss resolutions to ensure operational stability with the concerned delivery teams
- Measure outcomes & seek continuous improvements: Evaluate & seek to improve existing practices, metrics, and roles to continually optimize. Own and deliver on post launch reviews and customer feedback, and incorporate this information into the future launch plans
All About You
- Solid experience in product management or new product development and experience shipping high quality products in the payments industry
- Experience in Lean Product management and Lean management principles and practices
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC
- Track record of successful delivery of product features from design, development, deployment and customer integration
- Proficient at grooming user stories, features and epics, setting entrance/exit criteria and prioritizing a platform product backlog. Understanding of event frameworks and technologies is a Must.
- Data driven – ability to define measurable and SMART leading and lagging metrics for all backlog items to enable decisions and priority.
- Thrives in a highly collaborative environment involving different stakeholders and subject matter experts globally
- Experience leading and managing others through both direct manager relationships and through influence
- Excellent communication skills, both written and verbal
- Bachelor’s degree
Pay Ranges
- Vancouver, Canada: CAD 150,000 CAD 234,000 CAD
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