Senior Manager - Communications Consultancy
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Key skills for this role
About the Role
Publicis Groupe is looking for a Senior Account Manager in the PR team to develop client management skills and lead business growth. The role requires 7-9 years of agency or client-side experience with corporate/lifestyle brands, excellent writing skills in English and Arabic, and the ability to manage a small team.
Key Skills for This Role
Responsibilities
- Develop strong client management skills and take a leading role in expanding the business through organic and new business growth.
- Create solid presentations, media pitches, content writing, and basic social media strategies.
- Communicate confidently, think on your feet, manage relationships, and have an analytical bent of mind to reporting and showcasing performance.
- Manage a small team and be ready to take the next step towards larger teams, clients, and business volume.
Requirements
- 7 9 years of experience in the field on the agency and/or on the client side having worked with Corporate / Lifestyle brands
- Excellent writing, proofreading, and communication skills in English and Arabic
- Detail oriented workstyle, with good time management and organizational skills
- Some experience managing a small team
Full Job Posting
Role Overview
- As a Senior Account Manager in the PR team, this candidate will be developing strong client management skills and beginning to take a leading role in expanding the business through both organic and new business growth.
- The Senior Account Manager will be a multi tasker able to work collaboratively across the teams to put together solid presentations, media pitches, content writing, and basic social media strategies.
- They will be able to communicate confidently, think on their feet, manage relationships, and have an analytical bent of mind to reporting and showcasing performance.
- This candidate will have some experience managing a small team, and be ready to take the next step in career growth towards larger teams, clients, and business volume.
Technical & Product
- Able to develop presentations, unpinned with a creative mindset
- Have a full understanding of workings of the media and foster relationship with stakeholders including, media, KOL’s and influencers
- Tactical understanding of all primary social media platforms
- Write Content and where applicable working with extended teams in briefing and reviewing content development, including but not limited to press releases, thought leadership, blogs, features, briefing documents etc.
- Monitor and reporting on media, KOL and influencer coverage and other social and business trends that might have a bearing on the client’s business.
- Facilitate and organize all stakeholder and client interactions, including but not limited to interviews, press conferences, media roundtables etc.
Business Acumen & Operational Efficiency
- Ensure quality output to exceed client expectation in planning, content, and outreach.
- Be proactive, reliable, responsible, and accurate with an attention to details.
- Self motivated with a positive and professional approach to managing client’s business and interacting with direct reports.
- Ability to work in a dynamic environment, with little or no supervision.
Innovative & Analytical Mindset
- Creative and innovative in approach to client management, media relations and dealing with KOL’s and Influencers.
- Have an analytical bent of mind in reporting performance and client coverage.
People & Leadership
- Takes initiative to challenge an established point of view with respect and openness.
- Able to use storytelling to connect with internal and external stakeholders in a compelling manner to influence and inspire.
- Able to handle complex issues and make decisions even when missing information.
- Capable of proactively developing meaningful relationships with key decision makers.
- Accepts responsibility for client problems, manages conflict and actively works to solve issues internally and externally.
- Able to build succession plans and grow and mentor future talent.
- Able to provide constructive feedback to others in a timely manner.
- Demonstrates a collaborative and positive spirit and showcases inclusivity towards all people.
- Listens and proactively seeks views from others to create an environment that is transparent and comfortable for others to share.
- Able to motivate their team to pursue goals and deliver beyond their beliefs.
- Able to assess ideas and people on merit alone, without bias or favoritism and gives recognition when due.
- Empowers individuals to solve problems with full support when needed.
Self
- Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
- Displays openness to the ideas of others and leverages them when beneficial for the business.
- Demonstrates the growth mindset and proactively adapts behavior and performance for sustained success.
- Able to set high impact objectives and goes above and beyond to exceed performance.
- Able to demonstrate agility and flexibility to respond and reprioritize based on different situations.
- Able to constructively challenge the status quo and take risks to challenge internal and external perspectives.
- Approaches situations and individuals with honesty, integrity, transparency and humbleness.
- Showcases resilience and maintains drive and a positive outlook when faced with challenges.
- Actively listens and is receptive to others' feedback on performance.
- Able to take justified risks when appropriate and take accountability and responsibility when things don’t go as planned.
- An early identifier of change, able to proactively develop and share plans to seize opportunities.
- Acts ethically and makes ethical decisions in line with local regulations and contracts, even in the face of ethical challenges.
Qualifications
- 7 9 years of experience in the field on the agency and/ or on the client side having worked with Corporate / Lifestyle brands.
- The candidate needs to have excellent writing, proofreading, and communication skills in English and Arabic.
- Detailed oriented workstyle, with good time management and organizational skills.
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