Senior Logistics Specialist

Overview

Distributors Logistics Coordination

• Coordinate end-to-end logistics processes, ensuring smooth order placement and execution for Hilti distributors
• Serve as primary logistics interface between Distributors, Hilti HQ Export team, Freight Forwarders, and logistics suppliers
• Support distributors with product availability requests, shipment tracking, and delivery coordination
• Ensure timely provision of export documentation (invoices, bills of lading, certificates of origin, test reports, etc.)
• Coordinate mandatory inspections and Letter of Credit requirements for specific countries
• Handle complaints, implement root cause analysis, and develop sustainable solutions
• Ensure compliance with internal policies, regulatory requirements, and Hilti's Code of Conduct

Large Project & Fulfilment Management

• Screen new projects, confirm supply feasibilities of opportunities, and participate in capture teams for large-scale projects
• Create supply and logistics concepts incorporating input from Materials Management, Prefabrication, Transport, and Warehouse
• Perform logistics cost calculations (LOD) and support bidding/proposal phases with comprehensive planning
• Collect and validate bills of materials, identify bottleneck materials, and ensure availability
• Gather customer-specific logistics requirements (labelling, packaging, delivery schedules, unloading procedures, timing)
• Coordinate execution of logistics concepts, managing inbound/outbound logistics and supply coordination
• Act as operational contact for customers on delivery planning and jobsite logistics
• Manage project changes (design modifications, BOM updates, delivery adjustments) and handle escalations
• Ensure accurate order entry, on-site delivery, and CCN management

Continuous Improvement

• Utilize lean management tools and methodologies to resolve root cause issues
• Implement global standards and drive initiatives for cost productivity, efficiency, and service improvements
• Promote operational excellence culture

Experience

• 3-5 years in international logistics and/or project business
• Track record managing multiple cross-country projects with competing priorities
• Supply/demand planning experience (preferred)
• Background in Import/Export operations (preferred)

Skills

• Excellent English (written and spoken)
• Advanced Excel (data analysis, pivot tables, formulas) and PowerPoint proficiency
• Strong analytical skills for creating cross-country logistics concepts
• Experience with logistics management systems and ERP platforms (SAP is preferred)

Attributes

• Strong ownership mentality with independent initiative
• Results-oriented, proactive, and deadline-driven
• Highly organized with strong time management skills
• Customer-focused with continuous improvement mindset
• Effective communicator across organizational levels and countries
• Experienced in international, cross-functional environments

What’s In It for You

• Global leadership role in the construction industry
• Exposure to diverse markets worldwide
• Dynamic, international work environment
• Professional development and growth opportunities
• Impact on global supply chain operations and customer satisfaction

Why Hilti