Senior KYC Onboarding Analyst
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Key skills for this role
About the Role
Ebury seeks a Senior Onboarding Analyst in Dubai to manage end-to-end corporate client onboarding, conducting CDD/EDD, risk assessment, and ensuring compliance. The role requires 3+ years of KYC experience in financial services, strong analytical skills, and the ability to work in a hybrid environment.
Key Skills for This Role
Responsibilities
- Independently conduct comprehensive CDD and EDD for a diverse range of corporate clients, including the meticulous identification and analysis of complex ownership structures, financial statements, and transaction patterns
- Drive high quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time, minimising rework and delays
- Expertly identify and investigate advanced financial crime typologies and red flags relevant to the payments, FX, and institutional space, promptly escalating high risk findings to Compliance/Senior Management
- Provide formal support by performing 4 eye checks (second check) on the work completed by other team members, contributing to team consistency and quality standards and acting as a technical mentor for Analysts
- Support ad hoc tasks within team, FC Ops Pillar and wider business as required
- Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated
- Support the Manager in training delivery for both the KYC teams and Front Office teams
- Efficiently manage a personal queue of complex onboarding cases, prioritizing tasks, driving workflow completion through proactive follow up with clients and internal sales representatives to reduce cycle time
- Actively identify workflow bottlenecks and opportunities for improvement within the onboarding process, supporting departmental projects to enhance overall efficiency and client experience
- Serve as a clear, compliant, and professional point of contact for clients and internal sales representatives, presenting the company's onboarding requirements and ensuring mutual understanding
- Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad hoc technical support to resolve case specific bottlenecks as they arise
Requirements
- Minimum of 3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector
- Advanced, in depth knowledge of complex entity onboarding and the ability to analyse sophisticated ownership structures and financial crime typologies
- Exceptional critical thinking skills and the ability to independently find solutions to complex regulatory or documentation problems
- Demonstrable history of high personal productivity, ownership, and the ability to work effectively and independently within a fast paced and high pressure environment
Full Job Posting
Role Overview
- The Senior Onboarding Analyst is a hands on, specialist role responsible for the efficient, compliant, and high quality execution of the end to end corporate client onboarding workflow.
- This role requires a proactive and accountable self starter focused on execution excellence, ensuring stringent adherence to quality standards (Right First Time RFT) while managing a personal portfolio of complex Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) cases.
- The core mandate is to serve as the Senior Onboarding Analyst in financial crime risk assessment, making critical, independent decisions to safeguard Ebury's reputation and compliance posture.
Key Accountabilities & Responsibilities
- Risk Based Decision Making: Independently conduct comprehensive CDD and EDD for a diverse range of corporate clients, including the meticulous identification and analysis of complex ownership structures, financial statements, and transaction patterns.
- Quality & Right First Time (RFT) Adherence: Drive high quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time, minimising rework and delays.
- Red Flag Identification: Expertly identify and investigate advanced financial crime typologies and red flags relevant to the payments, FX, and institutional space, promptly escalating high risk findings to Compliance/Senior Management.
- Quality Validation & Mentorship: Provide formal support by performing 4 eye checks (second check) on the work completed by other team members, contributing to team consistency and quality standards and acting as a technical mentor for Analysts.
- General Project Support: Support ad hoc tasks within team, FC Ops Pillar and wider business as required.
- Operational Meeting Support: Analysts are expected to provide case level expertise on an ad hoc basis, stepping in to facilitate discussions or address technical queries as required.
- Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
- Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams.
- Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.
- Proactive Portfolio Management: Efficiently manage a personal queue of complex onboarding cases, prioritizing tasks, driving workflow completion through proactive follow up with clients and internal sales representatives to reduce cycle time.
- Process Improvement Contribution: Actively identify workflow bottlenecks and opportunities for improvement within the onboarding process, supporting departmental projects to enhance overall efficiency and client experience.
- Client Liaison: Serve as a clear, compliant, and professional point of contact for clients and internal sales representatives, presenting the company's onboarding requirements and ensuring mutual understanding.
Knowledge, Skills, and Experience
- Proven Experience: Minimum of 3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector.
- Due Diligence Depth: Advanced, in depth knowledge of complex entity onboarding and the ability to analyse sophisticated ownership structures and financial crime typologies.
- Critical Thinking: Exceptional critical thinking skills and the ability to independently find solutions to complex regulatory or documentation problems.
- Accountability & Drive: Demonstrable history of high personal productivity, ownership, and the ability to work effectively and independently within a fast paced and high pressure environment.
Performance Measures (KPIs)
- Quality: Right First Time (RFT) Rate of personal CDD/EDD submissions.
- Productivity: Personal Onboarded Accounts / Time Ratio, reflecting efficient case management.
- Risk: Accuracy and quality of Red Flag Identification and escalation.
- Quality Validation: Accuracy and consistency scores for peer reviews and 4 eye checks.
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