Senior KYC Onboarding Analyst
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Key skills for this role
About the Role
Responsible for executing corporate client onboarding, conducting Customer Due Diligence, ensuring compliance, and managing complex cases with a focus on quality and efficiency.
Key Skills for This Role
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Overview
The Senior Onboarding Analyst is a hands-on, specialist role responsible for the efficient, compliant, and high-quality execution of the end-to-end corporate client onboarding workflow.
This role requires a proactive and accountable self-starter focused on execution excellence, ensuring stringent adherence to quality standards (Right First Time - RFT) while managing a personal portfolio of complex Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) cases.
The core mandate is to serve as the Senior Onboarding Analyst in financial crime risk assessment, making critical, independent decisions to safeguard Ebury's reputation and compliance posture.
• Risk-Based Decision Making
- Independently conduct comprehensive CDD and EDD for a diverse range of corporate clients, including the meticulous identification and analysis of complex ownership structures, financial statements, and transaction patterns.
- Quality & Right First Time (RFT) Adherence:
- Drive high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time, minimising rework and delays.
• Red Flag Identification
Expertly identify and investigate advanced financial crime typologies and red flags relevant to the payments, FX, and institutional space, promptly escalating high-risk findings to Compliance/Senior Management.
• Quality Validation & Mentorship
Provide formal support by performing 4-eye checks (second check) on the work completed by other team members, contributing to team consistency and quality standards and acting as a technical mentor for Analysts.
• General Project Support
Support ad-hoc tasks within team, FC Ops Pillar and wider business as required
• Operational Meeting Support
Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
• Front Office Technical Liaison
- Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
- Collaborative Delivery:
- Support the Manager in training delivery for both the KYC teams and Front Office teams
• Delegated Training Tasks
Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.
• Proactive Portfolio Management
Efficiently manage a personal queue of complex onboarding cases, prioritizing tasks, driving workflow completion through proactive follow-up with clients and internal sales representatives to reduce cycle time.
• Process Improvement Contribution
- Actively identify workflow bottlenecks and opportunities for improvement within the onboarding process, supporting departmental projects to enhance overall efficiency and client experience.
- Client Liaison:
- Serve as a clear, compliant, and professional point of contact for clients and internal sales representatives, presenting the company's onboarding requirements and ensuring mutual understanding
- Onboarding Excellence:
- Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.
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