Senior Fraud Investigator
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Key skills for this role
About the Role
Tamara is seeking a Senior Fraud Investigator for its Trust and Safety team in Riyadh. The role involves leading complex fraud and financial crime investigations, mentoring junior investigators, and partnering with cross-functional teams to improve detection and controls.
Key Skills for This Role
Responsibilities
- Lead end to end investigations into high risk or high impact cases (fraud, AML/financial crime typologies, account misuse, merchant abuse, and other suspicious activity)
- Perform deep dive analysis across multiple signals/sources to detect patterns, trends, and emerging threats
- Produce high quality investigation reports with clear timelines, evidence, conclusions, and recommended actions
- Partner with Risk, Compliance, Product, Data, and Engineering teams to improve detection rules, controls, and tooling
- Provide coaching, case reviews, and guidance to other investigators; raise investigation quality and consistency
- Define and iterate on SOPs, QA standards, and escalation criteria
- Communicate with customers and merchants (in Arabic and English) to verify details and resolve complex cases
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Requirements
- 3 5 years of fraud, risk operations, AML, transaction monitoring, or investigations experience
- Strong analytical skills and attention to detail
- Excellent verbal and written communication; ability to write clear, persuasive investigation narratives
- Experience using fraud/risk tooling and case management tools (e.g., Groupe IB, Sardine, Focal/Mozn, SEON)
- Fluency in Arabic and English
- Ability to work shifts and weekends
Full Job Posting
About Us
- Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer centric financial super app on earth.
- Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.
Your role
- We're seeking a Senior Fraud Investigator for our Trust and Safety team. As a Senior Fraud Investigator, you will lead complex investigations, identify sophisticated fraud and financial crime patterns, and act as a key partner to cross functional stakeholders to drive prevention, controls, and opera
Your Responsibilities
- Lead end to end investigations into high risk or high impact cases (fraud, AML/financial crime typologies, account misuse, merchant abuse, and other suspicious activity).
- Perform deep dive analysis across multiple signals/sources to detect patterns, trends, and emerging threats.
- Produce high quality investigation reports with clear timelines, evidence, conclusions, and recommended actions.
- Partner with Risk, Compliance, Product, Data, and Engineering teams to improve detection rules, controls, and tooling; translate investigation findings into scalable solutions.
- Provide coaching, case reviews, and guidance to other investigators; raise investigation quality and consistency.
- Define and iterate on SOPs, QA standards, and escalation criteria; help improve turnaround time and accuracy.
- Communicate with customers and merchants (in Arabic and English) to verify details and resolve complex cases.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Your expertise
- 3 5 years of fraud, risk operations, AML, transaction monitoring, or investigations experience.
- Strong analytical skills and attention to detail.
- Excellent verbal and written communication; ability to write clear, persuasive investigation narratives.
- Experience using fraud/risk tooling and case management tools (e.g., Groupe IB, Sardine, Focal/Mozn, SEON).
- Fluency in Arabic and English.
- Ability to work shifts and weekends.
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