People Operations Associate
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Key skills for this role
About the Role
Tamara is seeking a People Operations Associate to manage HR operations, employee support, visa and immigration processes, benefits administration, and compliance with UAE labour law.
Key Skills for This Role
Responsibilities
- Manage end to end onboarding, maintain employee files, collect hiring documents, coordinate IT setup, and schedule orientation
- Liaise with UAE PRO on entry visas, work permits, and Emirates ID issuance
- Serve as HR help desk, responding to inquiries within 24 hours
- Issue HR letters, salary certificates, NOCs, and add dependents to visas
- Drive end to end Golden Visa applications for employees and dependents
- Monitor visa/EID/contract expiries, ensuring 100% timely renewals
- Manage medical insurance enrolments, claims, deletions; reconcile monthly invoices
- Recommend benefit enhancements based on employee feedback
- Collect assets, deactivate system access, and complete visa cancellations during off boarding
- Issue end of service letters and final settlement instructions
- Keep HR policies current with UAE labour law and DIFC/Free Zone updates
- Maintain audit ready records and support external/internal audits
Requirements
- Bachelor's degree in HR, Business Administration, or related field
- 2 3 years in an HR operations or People Associate role within the UAE
- Solid grasp of UAE Labour Law, free zone regulations, and visa processes
- Proficient with HRIS platforms (e.g., HiBob, SuccessFactors, BambooHR, Zoho people) and MS Office/Google Workspace
- Exceptional attention to detail and organisational skills
- Clear, empathetic written & verbal communication (English a must; Arabic a plus)
- Service oriented mindset with ability to juggle multiple priorities
- Experience in Payroll is highly desirable
- Familiarity with Golden Visa procedures and payroll coordination is highly desirable
Full Job Posting
About Us
- Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region, serving millions of users and partnering with brands like SHEIN, Jarir, noon, IKEA, and Amazon.
- Tamara is Saudi Arabia’s first fintech unicorn, backed by Sanabil Investments, SNB Capital, and Checkout.com, operating from Riyadh with regional and global support offices.
Your Role
- As a People Associate, you’ll be the first point of contact for employees from pre boarding to off boarding, handling day to day HR operations and ensuring compliance with UAE labour legislation.
Your Responsibilities
- End to end onboarding management, maintain E files, collect hiring documents, coordinate IT setup, and schedule orientation.
- Liaise with UAE PRO on entry visas, work permits, and Emirates ID issuance.
- Prepare employee files in line with GDPR and local data privacy rules.
- Serve as the HR help desk, responding to inquiries within 24 hours.
- Issue HR letters, salary certificates, NOCs, and add dependents to visas.
- Drive end to end Golden Visa applications for employees and dependents.
- Monitor visa/EID/contract expiries, ensuring 100% timely renewals.
- Manage medical insurance enrolments, claims, deletions; reconcile monthly invoices.
- Recommend benefit enhancements based on employee feedback.
- Collect assets, deactivate system access, and complete visa cancellations during off boarding.
- Issue end of service letters and final settlement instructions.
- Keep HR policies current with UAE labour law and DIFC/Free Zone updates; maintain audit ready records.
Your Expertise
- Bachelor’s degree in HR, Business Administration, or related field.
- 2 3 years in an HR operations or People Associate role within the UAE.
- Solid grasp of UAE Labour Law, free zone regulations, and visa processes.
- Experience in Payroll is highly desirable.
- Proficient with HRIS platforms (e.g., HiBob, SuccessFactors, BambooHR, Zoho people) and MS Office/Google Workspace.
- Exceptional attention to detail and organisational skills.
- Clear, empathetic written & verbal communication (English a must; Arabic a plus).
- Service oriented mindset with the ability to juggle multiple priorities.
- Familiarity with Golden Visa procedures and payroll coordination is highly desirable.
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