Senior Consultant, Salesforce Platform (Deloitte Technology Canada (DTC), Platform Team)
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Key skills for this role
About the Role
Deloitte is hiring a Senior Consultant for its Salesforce Platform team to deliver scalable enterprise solutions. You will contribute to platform strategy and hands-on delivery, including configuration, development, and governance.
Key Skills for This Role
Responsibilities
- Contribute to the Salesforce platform roadmap, including enhancements, upgrades, and technical debt reduction initiatives
- Support development of platform standards, governance, and best practices
- Design, configure, and implement Salesforce solutions (Flows, Apex, Lightning components)
- Support Agile delivery through user story creation, backlog refinement, and sprint execution
- Collaborate on integration design and implementation (API driven and event based patterns)
- Troubleshoot platform issues and optimize configurations, data models, and performance
- Support CI/CD pipelines, release activities, and environment management processes
Requirements
- 4+ years of experience working with Salesforce platform (e.g., Sales Cloud, Service Cloud, or related ecosystem)
- Hands on experience with Salesforce configuration and development (Flows, Apex, Lightning components)
- Strong understanding of Salesforce data models, platform features, and integrations
- Experience working in Agile delivery environments
- Salesforce Administrator Certification (ADM 201) required
- Strong collaboration skills across business and technical teams
- Excellent communication and stakeholder engagement abilities
Full Job Posting
Our Purpose
- At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.
Role Overview
- Salesforce is a strategic enterprise platform within Deloitte Canada’s technology ecosystem, requiring strong governance, reuse, and enablement to maximize value and avoid fragmentation.
- As a Senior Consultant, you will play a key role in delivering high quality platform capabilities while contributing to its evolution, ensuring Salesforce solutions are consistent, scalable, and aligned with enterprise standards.
- This role provides a strong foundation for progression into platform leadership, combining hands on delivery with exposure to strategic platform thinking.
What will your typical day look like?
- Contribute to the development and delivery of Deloitte Canada’s Salesforce platform, supporting enterprise solutions that enable customer, sales, and service engagement.
- Operate in a 60% strategy / 40% hands on delivery model, contributing to platform strategy, planning, and design while remaining hands on in solution delivery and optimization.
- Work closely with platform managers, architects, and delivery teams to implement scalable solutions, drive reuse, and ensure adherence to Salesforce platform standards and guardrails.
- Platform Planning & Contribution: Contribute to the Salesforce platform roadmap, including enhancements, upgrades, and technical debt reduction initiatives.
- Support the development of platform standards, governance, and best practices.
- Collaborate with stakeholders to translate business requirements into scalable Salesforce capabilities.
- Assist in defining and evolving shared platform capabilities (object models, integrations, reusable services).
- Identify opportunities for reuse and consolidation across Salesforce implementations (e.g., shared flows, common objects).
- Support tracking of platform performance metrics and business outcomes.
- Delivery & Execution: Design, configure, and implement Salesforce solutions (Flows, Apex, Lightning components).
- Support Agile delivery through user story creation, backlog refinement, and sprint execution.
- Collaborate on integration design and implementation (API driven and event based patterns).
About the team
- The Deloitte Technology Canada (DTC) Platform Team is responsible for enabling enterprise platforms ensuring they are governed, scalable, and optimized for reuse and quality across the organization.
- Platform teams are focused on “enabling at scale”, driving platform ownership, standards, guardrails, and shared capabilities that improve delivery efficiency and outcomes across the organization.
Enough about us, let’s talk about you
- 4+ years of experience working with Salesforce platform (e.g., Sales Cloud, Service Cloud, or related ecosystem)
- Hands on experience with Salesforce configuration and development (Flows, Apex, Lightning components)
- Strong understanding of Salesforce data models, platform features, and integrations
- Experience working in Agile delivery environments
- Ability to contribute to both technical delivery and platform level thinking
- Strong interest in growing into platform strategy and leadership roles
- Salesforce Administrator Certification (ADM 201) required
- Additional certifications considered an asset (e.g., Platform App Builder, Platform Developer I/II, Sales Cloud or Service Cloud Consultant)
- Familiarity with Salesforce DevOps and CI/CD practices (pipelines, environment strategies, release management)
- Understanding of integration patterns and API based architectures
- Strong collaboration skills across business and technical teams
- Ability to work effectively with developers, architects, and QA teams
Total Rewards
- The salary range for this position is CAD 69,000 CAD 114,000, and individuals may be eligible to participate in our bonus program.
- Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth.
- Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people first organization.
- On top of our regular paid vacation days, some examples include: CAD 4,000 per year for mental health support benefits, a CAD 1,300 flexible benefit spending account, firm wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work
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