Senior Consultant, Salesforce Platform (Deloitte Technology Canada (DTC), Platform Team)
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Key skills for this role
About the Role
Deloitte is looking for a Senior Consultant to contribute to the Salesforce platform, supporting enterprise solutions for customer, sales, and service engagement. You will work in a 60% strategy / 40% hands-on delivery model, designing and implementing scalable solutions.
Key Skills for This Role
Responsibilities
- Contribute to the Salesforce platform roadmap, including enhancements, upgrades, and technical debt reduction
- Support development of platform standards, governance, and best practices
- Design, configure, and implement Salesforce solutions (Flows, Apex, Lightning components)
- Support Agile delivery through user story creation, backlog refinement, and sprint execution
- Collaborate on integration design and implementation (API driven and event based patterns)
- Troubleshoot platform issues and optimize configurations, data models, and performance
- Support CI/CD pipelines, release activities, and environment management processes
- Apply and promote Salesforce platform standards and guardrails
Requirements
- 4+ years of experience working with Salesforce platform (e.g., Sales Cloud, Service Cloud)
- Hands on experience with Salesforce configuration and development (Flows, Apex, Lightning components)
- Strong understanding of Salesforce data models, platform features, and integrations
- Experience working in Agile delivery environments
- Salesforce Administrator Certification (ADM 201) required
- Additional certifications considered an asset (e.g., Platform App Builder, Platform Developer I/II)
- Familiarity with Salesforce DevOps and CI/CD practices (nice to have)
- Understanding of integration patterns and API based architectures (nice to have)
Full Job Posting
Our Purpose
- At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.
- Salesforce is a strategic enterprise platform within Deloitte Canada’s technology ecosystem, requiring strong governance, reuse, and enablement to maximize value and avoid fragmentation.
Role Specific Responsibilities
- Contribute to the Salesforce platform roadmap, including enhancements, upgrades, and technical debt reduction initiatives.
- Support the development of platform standards, governance, and best practices.
- Collaborate with stakeholders to translate business requirements into scalable Salesforce capabilities.
- Assist in defining and evolving shared platform capabilities (object models, integrations, reusable services).
- Identify opportunities for reuse and consolidation across Salesforce implementations.
- Support tracking of platform performance metrics and business outcomes.
- Design, configure, and implement Salesforce solutions (Flows, Apex, Lightning components).
- Support Agile delivery through user story creation, backlog refinement, and sprint execution.
- Collaborate on integration design and implementation (API driven and event based patterns).
- Troubleshoot platform issues and optimize configurations, data models, and performance.
- Support CI/CD pipelines, release activities, and environment management processes.
- Work closely with QA and stakeholders to ensure high quality delivery.
You are someone who has
- 4+ years of experience working with Salesforce platform (e.g., Sales Cloud, Service Cloud, or related ecosystem).
- Hands on experience with Salesforce configuration and development (Flows, Apex, Lightning components).
- Strong understanding of Salesforce data models, platform features, and integrations.
- Experience working in Agile delivery environments.
- Ability to contribute to both technical delivery and platform level thinking.
- Strong interest in growing into platform strategy and leadership roles.
Technical & Professional Skills
- Salesforce Administrator Certification (ADM 201) required.
- Additional certifications considered an asset (e.g., Platform App Builder, Platform Developer I/II, Sales Cloud or Service Cloud Consultant).
- Familiarity with Salesforce DevOps and CI/CD practices (pipelines, environment strategies, release management).
- Understanding of integration patterns and API based architectures.
- Strong collaboration skills across business and technical teams.
- Ability to work effectively with developers, architects, and QA teams.
- Strong problem solving and analytical skills.
- Excellent communication and stakeholder engagement abilities.
Total Rewards
- Salary range for this position is CAD 69,000 CAD 114,000, with eligibility for bonus program.
- Total Rewards Package includes competitive base salary, variable pay opportunities, mental health support benefits, flexible benefit spending account, firm wide closures, dedicated learning days, and flexible work arrangements.
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