Senior Consultant, O2E Integration & Summit
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Key skills for this role
About the Role
Deloitte seeks a Senior Consultant to support end-to-end delivery of the Opportunity to Engagement (O2E) solution and Summit. You will translate business needs into functional requirements, manage product backlogs, and coordinate with cross-functional teams.
Key Skills for This Role
Responsibilities
- Serve as product management support and subject matter advisor for Summit and O2E Integrations
- Lead requirements gathering across multiple stakeholder groups, design decision documentation, process mapping, and functional solution design
- Translate business needs into clear features, user stories, and acceptance criteria
- Support backlog grooming and prioritization by identifying cross platform impacts, dependencies, and implementation considerations
- Track and report on delivery health against KPIs (e.g., backlog, defects, cycle time)
- Support adherence to the BIS intake process, leading documentation and decision making to completeness
- Partner with Global Transformation Office and Global Technology teams to workshop requirements
- Support adoption analytics reporting and user research
- Collaborate cross functionally to validate scenarios, support UAT, and triage defects
- Provide functional guidance to production support teams and contribute to release readiness
Requirements
- 4+ years of experience as a Business Analyst, Functional Lead, or Product Manager in an enterprise environment
- Strong understanding of end to end business processes
- Experience translating complex requirements into structured functional designs
- Comfort working across multiple systems and stakeholder groups simultaneously
- Strong analytical, problem solving, and critical thinking skills
- Excellent written and verbal communication skills
- Ability to work effectively in matrixed and global environments
- Detail oriented mindset with a focus on quality and user experience
Full Job Posting
Our Purpose
- At Deloitte, our Purpose is to make an impact that matters.
- We exist to inspire and help our people, organizations, communities, and countries to thrive.
What will your typical day look like?
- Serve as product management support and subject matter advisor for Summit and O2E Integrations.
- Lead requirements gathering across multiple stakeholder groups, design decision documentation, process mapping, and functional solution design.
- Translate business needs into clear features, user stories, and acceptance criteria.
- Support backlog grooming and prioritization by identifying cross platform impacts, dependencies, and implementation considerations.
- Track and report on delivery health against KPIs (e.g., backlog, defects, cycle time).
- Support adherence to the BIS intake process, leading documentation and decision making to completeness.
- Partner with the Global Transformation Office (GTO) and Global Technology teams to workshop requirements.
- Support adoption analytics reporting, identifying insights from patterns or changes in measured metrics data.
- Support user research and insights gathering, translating feedback into actionable improvements.
- Collaborate cross functionally to validate scenarios, support UAT, and triage defects through resolution.
- Provide functional guidance to production support teams, support operational issue analysis and resolution.
- Support production release notes and updates to user guides and support materials.
You are someone with these required skills
- 4+ years of experience as a Business Analyst, Functional Lead, or Product Manager in an enterprise environment.
- Strong understanding of end to end business processes.
- Experience translating complex requirements into structured functional designs.
- Comfort working across multiple systems and stakeholder groups simultaneously.
- Strong analytical, problem solving, and critical thinking skills.
- Excellent written and verbal communication skills.
- Ability to work effectively in matrixed and global environments.
- A detail oriented mindset with a focus on quality and user experience.
Nice to haves
- Familiarity with professional services or large scale enterprise environments.
- Experience in QA testing coordination or release support activities.
- Familiarity with Agile/SAFe methodologies.
- PMP certification.
- Experience with Salesforce.
- Multilingual skills (English/French/Spanish).
Total Rewards
- Salary range: CAD 69,000 CAD 114,000.
- Eligible for bonus program.
- CAD 4,000 per year for mental health support benefits.
- CAD 1,300 flexible benefit spending account.
- Firm wide closures known as 'Deloitte Days'.
- Dedicated days for learning (Development and Innovation Days).
- Flexible work arrangements and hybrid work structure.
About Deloitte
- Deloitte is the largest 100% Canadian owned and operated professional services firm.
- We are committed to diversity, equity, and inclusion.
- We provide flexible working options and a people first organization.
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