Senior Business Process Analyst - Warehousing & Logistics
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Key skills for this role
About the Role
Arc'teryx Equipment is seeking a Senior Business Process Analyst to support the evolution of Warehousing & Logistics through technology and business solutions. You will define business requirements, design processes, and coordinate implementations to drive efficiency and scalability across global operations.
Key Skills for This Role
Responsibilities
- Support overall business readiness for projects and initiatives
- Identify gaps between current business process and expected design, leading evaluation of ways to address those gaps
- Define business requirements for future projects and participate in analyzing and designing new business processes
- Create, update, and maintain Warehousing & Logistics business process flows and training documentation
- Act as liaison between Operations and cross functional business teams
- Support and lead User Acceptance Testing by creating UAT test cases and documentation for business approval sign off
Requirements
- 5+ years’ work experience within Warehousing & Logistics focused role
- Post secondary education in Business Administration, Supply Chain management or other relevant fields and/or equivalent industry experiences
- Prior implementation experience
- Strong Project Management skills
- Solid knowledge of ERP systems and order management processes
- Advanced analytical skills with a strong aptitude for spreadsheets
Full Job Posting
Your Opportunity at ARC’TERYX
- As the Senior Business Process Analyst Warehousing & Logistics, you will support the evolution of the Warehousing & Logistics business needs through identifying and implementing technology and relevant business solutions.
- This role is global focused with a need for flexibility in work hours, based out of our New Westminster office and open hybrid remote work.
Meet your future team
- The Warehousing & Logistics Business Process team works with internal and external cross functional groups to ideate, design, and deliver end to end business processes and systems solutions.
- We connect strategy to execution by leading a portfolio of initiatives that directly work to achieve the company’s vision and goals.
Core Activities
- Supporting the overall business readiness for projects & initiatives.
- Identifying gaps between current business process and expected design, and leading evaluation of ways to address those gaps.
- Defining business requirements for future projects and participating in analyzing and designing new business processes.
- Identifying operational changes between current and future processes for the Warehousing & Logistics department.
- Creating, updating, and maintaining Warehousing & Logistics business process flows and training documentation.
- Assisting on developing additional business process documents, standard operating procedures and training material.
- Liaison between Operations and cross functional business teams.
- Acting as the Warehousing & Logistics point of contact for all other departments involved.
- Ensuring best practices and process optimization are built at the design stage.
- Working closely with the internal and external ERP functional team to ensure projects and initiatives stay on track.
- Conveying the end state consistently to stakeholders and notifying leadership of any challenges.
- Supporting and leading User Acceptance Testing by creating UAT test cases and documentation for business approval sign off.
Future Work
- Acting as business lead in requirements gathering and ensuring successful implementation of WMS and/or transportation needs.
- Managing incident and change request tickets, ensuring accurate prioritization and clear requirements.
- Standardizing warehouse and logistics processes and determining future business processes for the long term strategic plan.
- Supporting the global Warehousing and Logistics teams to develop new processes and/or system requirements.
- Guiding cross functional teams in scaling to support company’s objectives.
Qualifications
- 5+ years’ work experience within Warehousing & Logistics focused role.
- Post secondary education in Business Administration, Supply Chain management or other relevant fields and/or equivalent industry experiences.
- Prior implementation experience.
- Experience in developing reports for analysis and decision making.
- Strong Project Management skills.
- Drive to learn and participate.
- Excellent collaborator while also able to work effectively with a team.
- Adaptable and forward thinking.
- Solid knowledge of ERP systems and order management processes.
- Able to step in and take charge with minimum instruction.
- Able to prioritize and manage multiple tasks within tight deadlines.
- Advanced analytical skills with a strong aptitude for spreadsheets.
Compensation
- Salary range: CAD 94,000 CAD 123,000.
Total Rewards
- Health & wellbeing: Extended health, dental, vision, mental health support, fertility benefits, gender affirming care, EAP.
- Financial wellbeing: RRSP matching, Annual Incentive Plan, Employee Stock Purchase Program.
- Time & Flexibility: Paid time off, wellness time, No Wasted Day program.
- Family support: Parental leave top up and nesting period.
- Growth, community & gear: Professional development, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals.
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