Senior Analyst - Global Public Sector, Urban Mobility
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Key skills for this role
About the Role
Mastercard is looking for a Senior Analyst for the Global Urban Mobility team to support deployment and optimization of urban mobility solutions across APEMEA. The role is customer-facing, requiring technical implementation expertise and coordination with clients and internal teams.
Key Skills for This Role
Responsibilities
- Serve as a technical implementation lead supporting urban mobility customer deployments and upgrades across APEMEA markets
- Act as the primary technical liaison between customers, agencies, system integrators, and internal Mastercard product and regional teams
- Support localized market deployments by coordinating technical requirements, resolving product constraints, and escalating issues
- Provide hands on support for reporting, deployment readiness, and post implementation stabilization activities
- Partner with global product and mobility solution teams to ensure consistent application of core product capabilities across regions
- Help prioritize implementation and support requests using defined frameworks to balance regional and global needs
- Contribute to continuous improvement by identifying recurring deployment challenges and informing product and process enhancements
Requirements
- Advanced understanding of technical solution implementation, deployment lifecycles, and system integration concepts
- Proven ability to work directly with customers and external partners in complex, multi market environments
- Strong collaboration skills with internal and external product, engineering, and regional market teams
- Experience translating technical concepts into clear, actionable guidance for diverse stakeholders
- Demonstrated ability to manage multiple priorities while maintaining high delivery standards
- Strong written and verbal communication skills, including stakeholder updates and reporting
- Experience supporting payment, urban mobility, and platform based technology solutions (desirable)
- Familiarity with payment product deployments across different regulatory environments (desirable)
Full Job Posting
Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Title and Summary
- Senior Analyst Global Public Sector, Urban Mobility
- The Global Urban Mobility team is looking for a Senior Analyst for APEMEA to support deployment, upgrade, and optimization of Mastercard’s Global Urban Mobility solutions.
Role
- Serve as a technical implementation lead supporting urban mobility customer deployments and upgrades across APEMEA markets.
- Act as the primary technical liaison between customers, agencies, system integrators, and internal Mastercard product and regional teams.
- Support localized market deployments by coordinating technical requirements, resolving product constraints, and escalating issues as needed.
- Provide hands on support for reporting, deployment readiness, and post implementation stabilization activities.
- Partner with global product and mobility solution teams to ensure consistent application of core product capabilities across regions.
- Help prioritize implementation and support requests using defined frameworks to balance regional and global needs.
- Contribute to continuous improvement by identifying recurring deployment challenges and informing product and process enhancements.
All About You: Essential knowledge, skills, and experience
- Advanced understanding of technical solution implementation, deployment lifecycles, and system integration concepts.
- Proven ability to work directly with customers and external partners in complex, multi market environments.
- Strong collaboration skills with internal and external product, engineering, and regional market teams.
- Experience translating technical concepts into clear, actionable guidance for diverse stakeholders.
- Demonstrated ability to manage multiple priorities while maintaining high delivery standards.
- Strong written and verbal communication skills, including stakeholder updates and reporting.
Desirable or additional capabilities
- Experience supporting payment, urban mobility, and platform based technology solutions.
- Familiarity with payment product deployments across different regulatory environments.
- Comfort operating in a global, matrixed organization with distributed teams.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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