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Salesforce Developer — Service Cloud & Process Automation
Dautom
Abu Dhabi, UAE
Contract
Mid-Senior
Onsite
Discovered 2 weeks ago
Salesforce Service CloudApexLightning Web ComponentsSalesforce FlowProcess automationCase management
Free
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Salesforce Service CloudApexLightning Web Components
Role Overview
The Salesforce Developer will support Service Cloud and process automation initiatives for a client of Dautom.
The role is based in Abu Dhabi according to the job description.
The stated notice period is immediate.
Key Skills for This Role
Salesforce Service CloudApexLightning Web ComponentsSalesforce FlowProcess automationCase management
Full Job Posting
Role Overview
The Salesforce Developer will support Service Cloud and process automation initiatives for a client of Dautom.
The role is based in Abu Dhabi according to the job description.
The stated notice period is immediate.
Core Responsibilities
- Enhance case management, first contact resolution, and SLA capabilities.
- Develop service request and business process frameworks with approval journeys.
- Automate collections processes including default and termination, LPC/SOA, and payment extensions.
- Develop property transfer, ADM registration, handover, and signature services workflows.
- Develop LWC, Apex, and Flow solutions with auto-assignment, escalation, and validation logic.
- Enhance document generation and DocuSign e-signature integrations.
Required Skills and Experience
- At least 4 years of hands-on Salesforce development experience, including Service Cloud.
- Strong Apex, Lightning Web Components, and Flow or process automation skills.
- Experience with approval processes, case routing, escalation, and SLA management.
- Experience with document generation and e-signature integrations such as DocuSign, Nintex, or UAE PASS.
- A solid understanding of the Salesforce data, security, and sharing model.
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