Sales Support - VAS
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Key skills for this role
About the Role
Bayut & dubizzle seek a Sales Support - VAS to handle KPI reports, coordinate invoices with B2B vendors, and perform telesales for multi-products. The role requires secondary education, automotive/sales support experience, and strong communication skills in English and Arabic.
Key Skills for This Role
Responsibilities
- Monitor SOP and TAT for Finance and Insurance leads.
- Follow up and track payments from partner banks.
- Listen to customers' questions and provide accurate answers.
- Record details of non Dubizzle customer contacts and actions taken.
- Handle telesales for VAS products and services.
Requirements
- Minimum secondary education
- Automotive / banking / sales support experience in the UAE
- Familiarity with the automotive industry
- Past experience using CRM software
- Excellent verbal communication skills in English and Arabic
- Strong data entry skills
- Ability to multitask and prioritize
Full Job Posting
Company Overview
- Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
- As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
In this role, you will:
- Monitor SOP and TAT for Finance and Insurance leads;
- Follow up and track our payments from our partner banks;
- Listen to customers' questions and concerns and provide accurate answers/responses;
- Record details of Non Dubizzle customer contacts and actions taken;
- Handle telesales for our VAS products & services
Requirements
- A minimum of secondary education
- Automotive / banking / sales support experience in the UAE
- Familiarity with the automotive industry
- Past experience using CRM software
- Detail oriented
- Strong Automotive market knowledge
- Strong customer service attitude, work ethic, and a drive for success
- Excellent verbal communication skills in English and Arabic
- Must possess excellent data entry skills
- Maintain a positive work atmosphere with a culture of respect for others
- Self discipline
- Professional demeanour and telephone etiquette
Benefits
- A fast paced, high performing team
- Multicultural environment with over 60 different nationalities
- Competitive Tax free Salary
- Comprehensive Health Insurance
- Annual Air Ticket Allowance
- Employee discounts at multiple vendors across the emirates
- Rewards & Recognitions
- Learning & Development opportunities
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