Sales Support - VAS
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Key skills for this role
About the Role
Bayut & dubizzle are looking for a Sales Support - VAS to handle VAS KPI reports, coordinate invoices with B2B vendors, and perform telesales for multi-products and services. The ideal candidate has automotive or banking sales support experience in the UAE and strong communication skills in English and Arabic.
Key Skills for This Role
Responsibilities
- Monitor SOP and TAT for Finance and Insurance leads
- Follow up and track payments from partner banks
- Listen to customers' questions and concerns and provide accurate answers/responses
- Record details of Non Dubizzle customer contacts and actions taken
- Handle telesales for VAS products & services
Requirements
- Minimum of secondary education
- Automotive / banking / sales support experience in the UAE
- Familiarity with the automotive industry
- Past experience using CRM software
- Detail oriented
- Strong Automotive market knowledge
- Strong customer service attitude, work ethic, and a drive for success
- Excellent verbal communication skills in English and Arabic
- Must possess excellent data entry skills
- Ability to multitask, prioritise, and manage time effectively
Full Job Posting
About the Role
- As a Sales Support VAS, you will be responsible for handling the VAS KPI reports and monitoring them on a daily basis.
- You will coordinate invoices with b2b vendors and handle telesales for our multi products and services.
In this role, you will:
- Monitor SOP and TAT for Finance and Insurance leads;
- Follow up and track our payments from our partner banks;
- Listen to customers' questions and concerns and provide accurate answers/responses;
- Record details of Non Dubizzle customer contacts and actions taken;
- Handle telesales for our VAS products & services
Requirements
- A minimum of secondary education
- Automotive / banking / sales support experience in the UAE
- Familiarity with the automotive industry
- Past experience using CRM software
- Detail oriented
- Strong Automotive market knowledge
- Strong customer service attitude, work ethic, and a drive for success
- Excellent verbal communication skills in English and Arabic
- Must possess excellent data entry skills
- Maintain a positive work atmosphere with a culture of respect for others
- Self discipline
- Professional demeanour and telephone etiquette
Benefits
- A fast paced, high performing team
- Multicultural environment with over 60 different nationalities
- Competitive Tax free Salary
- Comprehensive Health Insurance
- Annual Air Ticket Allowance
- Employee discounts at multiple vendors across the emirates
- Rewards & Recognitions
- Learning & Development opportunities
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