Client Services and Banking Executive (Cars)
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Key skills for this role
About the Role
Bayut & dubizzle seek an Auto-loan Processor to manage end-to-end documentation for car loans. You will coordinate between sales, banks, and clients, ensuring timely submission and compliance.
Key Skills for This Role
Responsibilities
- Maintain proactive communication with banks and gather required documents
- Guide stakeholders through the application process
- Review and validate submitted documents for completeness and accuracy
- Compile and organize application documents as per bank specifications
- Submit finalized applications to financial institutions and maintain records
- Provide clients with timely updates on application status
- Serve as primary point of contact between Sales, evaluation team, banks, and clients
- Assist in refining operational workflows for better efficiency
- Maintain detailed records in CRM system
Requirements
- Bachelor's degree/Diploma in Business Administration, Operations Management, Finance, or related field
- Minimum 2 years of experience in banking, auto loan processing or related role
- Experience with CRM, ERP, and operational reporting tools
- Proficiency in MS Office/Sheets and CRM software
- Excellent communication skills in English
Full Job Posting
Overview
- Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE.
- As an Auto loan Processor, you will manage end to end documentation processes, ensuring timely collection, compliance, and submission to financial institutions.
In this role, you will
- Maintain proactive communication with banks and gather all required documents in a timely manner.
- Guide stakeholders through the application process, clarifying requirements and ensuring smooth documentation experience.
- Review and validate all submitted documents for completeness, accuracy, and authenticity.
- Compile and organize application documents as per the bank's specifications.
- Submit finalized applications to the appropriate financial institutions and maintain record.
- Provide clients with timely and transparent updates throughout the entire application lifecycle.
- Communicate outcomes, including approvals, rejections, and any additional documentation requests.
- Address client inquiries and concerns promptly and professionally.
- Serve as the primary point of contact between Sales department, internal evaluation team, banking partners and the client.
- Facilitate smooth information flow and ensure alignment among all stakeholders.
- Coordinate meetings or discussions when necessary to resolve bottlenecks or address complex cases.
- Assist in refining and improving operational workflows for better efficiency and turnaround times.
Requirements
- Bachelor's degree/Diploma in Business Administration, Operations Management, Finance, or a related field.
- Minimum of 2 years of experience in banking, auto loan processing or a related role.
- Experience working with CRM, ERP, and operational reporting tools.
- Hands on experience with process optimization, data processing, and reporting.
- Familiarity with Ms. Office/Sheets, and CRM software (e.g., Salesforce, HubSpot, Zoho) and reporting tools.
- Awareness of sales processes, customer lifecycle, and service delivery frameworks.
- Analytical Thinking: Capable of identifying patterns, spotting inconsistencies, and making data driven decisions.
- Excellent Communication Skills: Proficient in both written and spoken English.
- CRM Proficiency: Familiar with CRM tools and comfortable managing client records.
- Highly Organized: Ability to manage multiple tasks simultaneously, prioritize effectively, and maintain structured workflows.
- Strong Attention to Detail: Ensures accuracy in documentation, data entry, and communication.
- Process Oriented Mindset: Continuously seeks opportunities to streamline operations, improve efficiency, and enhance quality of service.
Benefits
- A fast paced, high performing team.
- Multicultural environment with over 60 different nationalities.
- Competitive Tax free Salary.
- Comprehensive Health insurance.
- Annual Air Ticket Allowance.
- Employee discounts at multiple vendors across the emirates.
- Rewards & Recognitions.
- Learning & Development.
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