Sales Executive Outdoor Catering Sales
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Key skills for this role
About the Role
JW Marriott Marquis Dubai seeks a Sales Executive for Outside Catering Sales to drive proactive catering sales, achieve revenue goals, and enhance guest satisfaction. The role requires developing sales strategies, forecasting, and collaborating with operations and culinary teams.
Key Skills for This Role
Responsibilities
- Develop and execute the property's outside catering sales strategy in alignment with overall business goals
- Drive proactive sales efforts to secure new business and grow existing accounts
- Collaborate with operations and culinary teams to ensure seamless execution of catered events
- Accurately forecast catering revenues and monitor performance against targets
- Identify market trends and customer needs to tailor offerings and enhance competitiveness
- Ensure compliance with brand standards and service excellence in all client interactions
- Maintain strong relationships with key clients, partners, and vendors to support long term business growth
- Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services
Requirements
- 1+ years of progressive sales experience
- Experience selling in catering segment is essential
- Handling outside catering business is essential
- Previous experience in hospitality industry preferred
- Fluent Arabic oral and written is desirable but not essential
- 2 year degree in Business Administration, Marketing, Hotel and Restaurant Management or related major; or 4 year bachelor's degree
Full Job Posting
Position Summary
- The Sales Executive – Outside Catering Sales is responsible for leading the strategic and proactive catering sales efforts for JW Marriott Marquis Dubai.
- This role is pivotal in achieving catering revenue goals, enhancing guest and associate satisfaction, and implementing Marriott’s brand service strategy.
- The Sales Executive actively upsells each business opportunity to maximize revenue, accurate forecasting, and strategic decision making.
Key Responsibilities
- Develop and execute the properties outside catering sales strategy in alignment with overall business goals.
- Drive proactive sales efforts to secure new business and grow existing accounts.
- Collaborate with operations and culinary teams to ensure seamless execution of catered events.
- Accurately forecast catering revenues and monitor performance against targets.
- Identify market trends and customer needs to tailor offerings and enhance competitiveness.
- Ensure compliance with brand standards and service excellence in all client interactions.
- Maintain strong relationships with key clients, partners, and vendors to support long term business growth.
- Represent the hotel at industry events, trade shows, and networking opportunities to promote outside catering services.
Candidate Profile Experience
- Must have 1+ years of progressive sales experience.
- Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.
- Experience of selling in catering segment is essential.
- Marriott sales experience is desirable but not essential.
- Handling outside catering business is essential.
- Fluent Arabic both oral and written is desirable but not essential.
Skills and Knowledge
- Reading Comprehension Understanding written sentences and paragraphs in work related documents.
- Writing Communicating effectively in writing as appropriate for the needs of the audience.
- Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Basic Computer Skills Using basic computer hardware and software.
- Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
- Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services.
- Mathematics Using mathematics to solve problems.
- Customer and Personal Service Knowledge of principles and processes for providing customer and personal services.
- Analytical/Critical Thinking The ability to gather and organize information using a logical and systematic process.
- Originality The ability to come up with unusual or clever ideas about products, services or situations.
- Create and Maintain Relationships with Clients Reach out to clients to help manage the business process.
- Exceeding Customer Expectations Providing services that are above and beyond for customer satisfaction and retention.
Education or Certification
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.
- 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management.
Core Work Activities
- Works collaboratively with off property sales channels to ensure sales efforts are coordinated.
- Targets group/catering accounts with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the hotels that are outside parameters of the Event Booking Center.
- Handles all opportunities if hotels does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each hotel’s revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximize revenue by up selling packages and creative food and beverage.
- Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc.
Leadership
- Adaptability Determines how change impacts self and others; displays flexibility in adjusting priorities.
- Communication Customizes approach to conveying complex information and ideas to others.
- Problem Solving and Decision Making Models and coaches others on breaking complex issues into manageable parts.
- Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others.
Managing Execution
- Building and Contributing to Teams Leads and participates as a member of a team to move the team toward the completion of common goals.
- Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives.
- Planning and Organizing Gathers information and resources required to set a plan of action for self and/or others.
Building Relationships
- Coworker Relationships Interacts with others in a way that builds openness, trust, and confidence.
- Customer Relationships Develops and sustains relationships based on an understanding of customer needs.
- Global Mindset Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives.
Generating Talent and Organizational Capability
- Organizational Capability Evaluates and adapts the structure of team assignments and work processes.
- Talent Management Provides guidance and feedback to help individuals develop and strengthen skills and abilities.
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