Sales Executive
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Key skills for this role
About the Role
The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE). This role f.
Key Skills for This Role
Responsibilities
- Drive room, banquet, and catering revenue across corporate, leisure, and MICE segments
- Proactively sell hotel rooms, meeting spaces, and F&B packages to corporate clients and agencies
- Conduct site inspections and convert leads into confirmed bookings
- Maintain relationships with a designated portfolio of accounts
- Prepare RFP responses, contracts, and pro forma invoices
- Coordinate with Revenue, Reservations, Front Office, and Banquets teams
- Keep CRM system updated with client information and production reports
Requirements
- Drive room, banquet, and catering revenue across multiple market segments
- Proactively sell hotel rooms, meeting spaces, and F&B packages
- Conduct site inspections and convert leads into bookings
- Maintain relationships with a portfolio of accounts
- Prepare RFP responses, contracts, and pro forma invoices
- Keep CRM system updated with client information and activity logs
Full Job Posting
Job Summary
- The Sales Executive is responsible for driving room, banquet, and catering revenue across multiple market segments (Corporate, Leisure, and Groups/MICE).
- This role focuses on active business prospecting, managing a portfolio of local accounts, conducting site inspections, and converting incoming leads into confirmed bookings.
- It bridges the gap between administrative support and high level account management.
Key Responsibilities
- Multi Segment Sales: Proactively sell hotel rooms, meeting spaces, and food & beverage packages to corporate clients, local businesses, leisure travel agencies, and event planners.
- Lead Generation & Prospecting: Identify and convert new business opportunities through cold calling, telemarketing, local networking events, and competitor property research.
- Site Inspections: Conduct professional and engaging hotel tours for prospective clients, showcase meeting spaces, guest rooms, and outlets to close deals.
- Account Management: Maintain relationships with a designated portfolio of accounts, ensuring regular contact and high levels of client satisfaction to secure repeat business.
- Proposal & Contract Creation: Prepare accurate RFP (Request for Proposal) responses, cross segment contracts, and pro forma invoices in line with the hotel's pricing strategies.
- Inter Departmental Liaison: Coordinate closely with the Revenue, Reservations, Front Office, and Banquets/Catering teams to ensure smooth execution of group arrivals and events.
- Database & Reporting: Keep the hotel's CRM system (e.g., Opera, Delphi, Salesforce) updated with precise client information, activity logs, and monthly production reports.
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