Sales Director - B2B Software Solutions
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Key skills for this role
About the Role
This is a high ownership role and you will be responsible for overseeing the P&L, strategy, sales, operations, compliance and general management of the operations in the UAE reporting directly to the Group Chief Operating Officer or as delegated by them.
Key Skills for This Role
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Overview
This is a high ownership role and you will be responsible for overseeing the P&L, strategy, sales, operations, compliance and general management of the operations in the UAE reporting directly to the Group Chief Operating Officer or as delegated by them.
Responsibilities
- **Business Development:**
- Identify and pursue new business opportunities, partnerships and channels to expand market presence and increase revenue.
- **Financial Management:**
- Oversee the country's financial performance, including budgeting, forecasting and financial reporting.
- Ensure financial objectives are met by implementing cost-control measures and optimizing resource allocation.
- **Sales and Marketing:**
- **Sales Leadership:**
- Drive the country's sales performance by setting sales targets, strategies, and implementing best practices to achieve them.
- **Marketing Strategy:**
- Collaborate with the global and in-country marketing teams to develop and implement effective marketing strategies that enhance brand visibility and product adoption in the local market.
- **Customer Relationship Management:**
- Maintain strong relationships with key clients and partners, ensuring high levels of customer satisfaction and retention.
- **Operations Management:**
- **Operational Efficiency:**
- Ensure operational processes are optimized for efficiency and compliance with company standards and local regulations.
- **Technology Infrastructure:**
- Ensure the local office's technology infrastructure supports the company's operations effectively and securely.
- **Team Leadership and Development:**
- **Team Management:**
- Lead and motivate the local team, ensuring high performance, employee satisfaction and professional development.
- **Recruitment and Training:**
- Oversee the recruitment of new staff and provide training and development programs to enhance their skills and knowledge.
- **Culture and Values:**
- Foster a positive work culture that reflects the company’s values and promotes diversity and inclusion.
- **Regulatory Compliance and Risk Management:**
- **Legal Compliance:**
- Ensure all operations comply with local laws and regulations, including labour laws, tax requirements, and industry-specific regulations.
- **Risk Management:**
- Identify and manage business risks, including market, financial, and operational risks and implement strategies to mitigate them.
- **Stakeholder Engagement:**
- **Stakeholder Communication:**
- Act as the primary liaison between the country operations and the company’s global headquarters.
- Keep stakeholders informed about performance, challenges and strategic direction.
- **Public Relations:**
- Lead engagements with the Ministry of Finance and any other government or quasi-government agency.
- **Market Intelligence:**
- **Competitive Analysis:**
- Continuously monitor the competitive landscape, industry trends and market conditions to adapt strategies accordingly.
- **Customer Insights:**
- Gather insights on customer needs and preferences to inform product development and customer service strategies
Qualifications
- Proven Executive Leadership Experience 7+ years in senior leadership, including P&L ownership, preferably as a Country Manager, Managing Director, or General Manager. Track record of scaling a business, especially in fintech, regtech, digital taxation, or public-sector B2B SaaS in the UAE.
- Knowledge of UAE Taxation & Regulatory Landscape Expertise in with Tax policies and/or VAT compliance regimes. Demonstrated ability to navigate public-private partnerships, government contracts or digital transformation initiatives with ministries or tax authorities.
- Digital Transformation & Tech Fluency Strong understanding of digital platforms, APIs and SaaS business models. Familiarity with digital systems, e-filing, or electronic invoicing frameworks is a plus.
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