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Reservations Manager

Wyndham Hotels & Resorts EMEA
Baladiyat ad Dawhah, QAT
Full-time
Executive
Onsite
Discovered 3 weeks ago
Opera Cloud PMSSynxisChannel ManagerRevenue managementDynamic rate strategiesHotel reservations
Free

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Overview

Wyndham Hotels & Resorts EMEA is looking for a Reservations Manager to oversee the entire reservations function across a portfolio of hotel properties in Doha, Qatar.

Key Responsibilities

  • Oversee the entire reservations function across a portfolio of hotel properties
  • Utilize Opera Cloud PMS, Synxis and Channel Manager systems for inventory management
  • Optimize room rate distribution across all channels, including OTAs, GDS and the hotel's direct website
  • Implement dynamic rate strategies in response to market demand and competitive set
  • Administer and maintain QTA Rack Rates within the Property Management System
  • Closely monitor channel performance, analyzing booking pace and conversion rates
  • Generate occupancy and revenue forecasts to inform inventory allocation
  • Align reservation tactics and promotional offers with sales and marketing initiatives
  • Provide detailed management reports on bookings, ADR and pace
  • Strive to increase direct bookings and reduce reliance on high-commission OTAs
  • Lead and supervise the central reservations team

Job Requirements

  • Oversee the entire reservations function across a portfolio of hotel properties
  • Utilize Opera Cloud PMS, Synxis and Channel Manager systems for inventory management
  • Optimize room rate distribution across all channels, including OTAs, GDS and the hotel's direct website
  • Implement dynamic rate strategies in response to market demand and competitive set
  • Administer and maintain QTA Rack Rates within the Property Management System
  • Closely monitor channel performance, analyzing booking pace and conversion rates
  • Generate occupancy and revenue forecasts to inform inventory allocation
  • Align reservation tactics and promotional offers with sales and marketing initiatives
  • Provide detailed management reports on bookings, ADR and pace
  • Strive to increase direct bookings and reduce reliance on high-commission OTAs
  • Lead and supervise the central reservations team
  • Minimum 4 years of experience in hotel reservations or a similar hospitality role

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