Reservation Supervisor
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Key skills for this role
Role Overview
Wyndham Hotels & Resorts EMEA is seeking a Reservation Supervisor to manage distribution, revenue, and rates across a portfolio of hotel properties in Doha, Qatar.
Key Skills for This Role
Full Job Posting
Overview
Wyndham Hotels & Resorts EMEA is seeking a Reservation Supervisor to manage distribution, revenue, and rates across a portfolio of hotel properties in Doha, Qatar.
Key Responsibilities
- Manage distribution, revenue and rates across a portfolio of hotel properties
- Utilize Opera Cloud PMS, Synxis and Channel Manager systems for multi-property oversight
- Optimize room rates across multiple channels including OTAs, GDS and direct channels to ensure competitive pricing
- Implement real-time dynamic pricing strategies based on demand, competition and market trends
- Administer QTA Rack Rates through the Property Management System
- Monitor channel performance metrics including booking pace, conversion rates and commissions
- Generate revenue forecasts using booking trends and historical data
- Align pricing strategies and promotional campaigns with sales and marketing teams
- Provide detailed reports on ADR, RevPAR, occupancy rates and performance metrics
- Increase direct bookings while reducing dependency on high-commission OTAs
- Lead and manage reservation teams with strong supervisory abilities
Job Requirements
- Utilize Opera Cloud PMS, Synxis and Channel Manager systems for multi-property oversight
- Optimize room rates across multiple channels including OTAs, GDS and direct channels to ensure competitive pricing
- Implement real-time dynamic pricing strategies based on demand, competition and market trends
- Administer QTA Rack Rates through the Property Management System
- Monitor channel performance metrics including booking pace, conversion rates and commissions
- Generate revenue forecasts using booking trends and historical data
- Align pricing strategies and promotional campaigns with sales and marketing teams
- Provide detailed reports on ADR, RevPAR, occupancy rates and performance metrics
- Increase direct bookings while reducing dependency on high-commission OTAs
- Lead and manage reservation teams with strong supervisory abilities
- Supervisory experience in a hotel or reservation setting preferred
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