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Regional Omnichannel Marketing Manager

Abbott Laboratories
Dubai, UAE
Full Time
Manager
Onsite
1 months ago
Omnichannel MarketingDigital MarketingCustomer Persona DevelopmentCustomer Journey DesignClosed Loop MarketingCRM Systems
Free

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Omnichannel MarketingDigital MarketingCustomer Persona Development
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Job Description

  • Regional Omnichannel Marketing Manager, EMEA position based in UAE with Abbott Rapid Diagnostics Infectious Diseases division.

What you'll do

  • Develop and own the EMEA digital and omnichannel marketing strategy for Respiratory and HIV rapid diagnostics.
  • Partner with regional and country marketing teams to translate strategy into local omnichannel execution plans.
  • Lead creation, governance, and refinement of customer personas across Respiratory and HIV segments.
  • Define end to end customer journeys and touchpoint strategies.
  • Design and implement closed loop marketing frameworks.
  • Guide effective use of digital channels such as email, web, paid/organic media, social media.
  • Define KPIs and success metrics, build performance dashboards, and translate data into insights.
  • Work cross functionally with marketing, sales, medical, commercial excellence, global IT, and compliance.

Required Qualifications & Experience

  • Bachelor's degree in Marketing, Business, Life Sciences, or related field (Master's preferred).
  • 5+ years of experience in digital marketing or multi channel marketing, preferably in healthcare, diagnostics, medical devices, or pharmaceuticals.
  • Proven experience developing and executing regional multi channel strategies across diverse geographies.
  • Strong understanding of digital marketing landscape across EMEA, HCP customer journeys, persona development, and closed loop marketing.
  • Hands on experience with CRM systems, marketing automation platforms, and analytics tools.
  • Experience working with and influencing local markets without direct authority.

Skills

  • Strategic and analytical mindset with strong execution focus.
  • Deep understanding of digital and multi channel best practices.
  • Strong stakeholder management and collaboration skills.
  • Ability to translate complexity into clear, actionable guidance.
  • Comfort working in a matrixed, regional environment.
  • High level of learning agility and adaptability.

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