Regional Head of Operations & Market Enablement META
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Key skills for this role
About the Role
Manage supply chain performance, lead teams, enable Integrated Business Planning, and drive logistics transformation with a focus on customer-centric strategies.
Key Skills for This Role
Responsibilities
- Own META regional supply chain performance across OTS, OTIF, service reliability, inventory health, cost to serve, and compliance.
- Lead and develop regional supply chain teams across customer service, order management, logistics, distribution, and operational execution.
- Act as primary regional interface to EMEA Planning for demand, supply, and scenario alignment.
- Drive disciplined execution of IBP approved plans within the region.
- Partner with Commercial leadership to enable growth, tenders, new product launches, and management of strategic accounts.
- Lead end to end logistics and go to market transformation initiatives across META.
- Build and implement fit for purpose 3PL distribution networks in priority growth markets.
- Drive improvements in inventory turns, E&O reduction, and working capital aligned with IBP outcomes.
- Lead regional efficiency and cost competitiveness initiatives.
Requirements
- Proven experience in regional supply chain leadership
- Experience in medical technology or regulated industry
- Strong knowledge of IBP and planning processes
- Experience managing 3PL partnerships and logistics transformation
- Ability to work in a volatile geopolitical environment
Full Job Posting
Job Summary
- The Regional Head of Operations & Market Enablement manages supply chain execution and performance throughout the META region.
- Focuses on reliable service, resilient supply, compliance, and cost efficiency in a sophisticated and volatile environment.
- Leads regional supply chain and customer service teams and acts as a critical enabler of BD's Integrated Business Planning (IBP) process.
Key Responsibilities
- Own META regional supply chain performance across OTS, OTIF, service reliability, inventory health, cost to serve, and compliance.
- Lead and develop regional supply chain teams across customer service, order management, logistics, distribution, and operational execution.
- Serve as the senior supply chain partner concern point for critical customer issues, market disruptions, and geopolitical risks.
- Ensure clear accountability, talent development, and succession readiness within the META organization.
- Act as the primary regional interface to EMEA Planning for demand, supply, and scenario alignment.
- Ensure high quality regional inputs into IBP, including market intelligence, demand signals, supply constraints, and regulatory or logistics risks.
- Drive disciplined execution of IBP approved plans within the region, including service, inventory, and allocation decisions.
- Provide structured feedback to Planning on execution gaps, bias, and assumptions to continuously improve IBP maturity.
- Partner with Commercial leadership to enable growth, tenders, new product launches, and management of strategic accounts.
- Embed customer centric supply chain practices, including proactive communication during constraints and disruptions.
- Lead end to end logistics and go to market transformation initiatives across META.
- Build and implement fit for purpose 3PL distribution networks in priority growth markets.
Additional Responsibilities
- Drive improvements in inventory turns, E&O reduction, and working capital aligned with IBP outcomes.
- Balance service, risk, and cost in constrained and emerging market environments.
- Lead regional efficiency and cost competitiveness initiatives, including value engineering in logistics and distribution.
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