Regional Export Assistant - Distributor Sales (18- month Fixed Term Contract) - Dubai

Overview

Enabling Seamless Export Flow And Operational Excellence

• Lead and continuously develop the logistics function for Distributor Sales MENA, ensuring best-in-class execution and full alignment with commercial objectives.
• Drive performance across the function to consistently deliver on agreed KPIs, while strengthening the department’s reputation as a reliable and value-adding business partner.
• Own end-to-end order flow, demand forecasting, and customer interface, ensuring high accuracy, efficiency, and service levels.
• Establish and maintain robust processes and systems in full compliance with company policies, while enabling scalability and operational excellence.
• Foster strong cross-functional collaboration with customers and key internal stakeholders across Arla Foods to ensure seamless execution and responsiveness.
• The overall ambition is to build a high-performing, professional logistics setup that not only supports day-to-day operations but actively enables and accelerates the organization’s growth ambitions towards 2030.
• Together with a Cluster head, you will be responsible for driving Arla Foods sales across some of Distributor sales key markets in the MENA region working closely with local distributors.
• Doing so, you will be responsible for
• Handle shipping schedule, documents and follow up on ETA.
• Supervision issued LC’s, CAD, CASH etc., and make sure that all shipping documents are issued, correct and received on time.
• Maintain good relations with shipping department in Arla Foods.
• Coordinate with customers and planners and follow up on shipping issues
• Plan sales activities and prepare forecasts volumes in cooperation with Export manager.
• Handle debit & credit notes. Vendor invoices, and payment processing.
• Control insurance policies, validity of transfers and payment documents.
• Always be updated on regional and local rules, and regulations related to our business, and inform the Export manager of any major developments/issues
• Inform Export manager of any major issues in connection with importing of the goods. (including custom clearances, demurrage and registration of items)
• Handle and place claims in the database and ensure follow up is made
• Secure professional and correct communication with stakeholders, be agile and think sales.
• Provide price calculations to internal stakeholders, stock reports and sales numbers from customers.
• Monthly order proposal in coordination with the Export manager, marketing manager and follow up regularly on forecast versus sales and inform team of any gaps.
• Your profile
• Strong SAP experience is essential to success in this role, as well as experience in MS Office suit and fluency in English. If you speaks Arabic it will be a benefit
• Candidate must have minimum 4 years’ experience of export, ordering processing and documentation from FMCG industry.
• Used to work in a fast paced environments, managing multiple internal and external stakeholders while staying focused on delivering the objectives
• You are well organized, can work independently, and a strong team player
• Your positive attitude gives energy to the people around you, and you have the ability to build positive relationships and commitment.

What We Offer