Receptionist (UAE National)
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Key skills for this role
About the Role
Asteco seeks a Receptionist to support Front of House operations in Abu Dhabi. The role involves welcoming visitors, handling inquiries, administrative support, and coordinating with property management teams.
Key Skills for This Role
Responsibilities
- Welcome and assist walk in customers, residents, and visitors
- Handle enquiries, complaints, and service requests promptly
- Maintain positive relationships with clients and residents
- Ensure the reception area remains professional and well presented
- Answer telephone calls, take messages, and ensure timely follow up
- Maintain control of viewing keys and report any missing keys
- Raise purchase requests (PRs) and support office administration requirements
- Monitor pantry supplies and maintain stock levels
- Receive service charge payments via credit card and cheques
- Coordinate with Property Management and Leasing teams to support efficient operations
Requirements
- High School qualification
- Strong communication and customer service skills
- Good written and spoken English
- Able to work independently with minimal supervision
- Flexible, self motivated, and a team player
- Comfortable working in a multicultural environment
Full Job Posting
Job Purpose
- Support the Front of House team in delivering smooth day to day operations, providing excellent customer service, and maintaining effective coordination with Property Management and Leasing teams.
Key Responsibilities
- Welcome and assist walk in customers, residents, and visitors.
- Handle enquiries, complaints, and service requests promptly.
- Maintain positive relationships with clients and residents.
- Ensure the reception area remains professional and well presented.
- Answer telephone calls, take messages, and ensure timely follow up.
- Maintain control of viewing keys and report any missing keys.
- Raise purchase requests (PRs) and support office administration requirements.
- Monitor pantry supplies and maintain stock levels.
- Verify office supply requests before submission.
- Receive service charge payments via credit card and cheques.
- Support transaction processing and customer payment activities.
- Coordinate with Property Management and Leasing teams to support efficient operations.
Education & Skills
- High School qualification.
- Strong communication and customer service skills.
- Good written and spoken English.
- Able to work independently with minimal supervision.
- Flexible, self motivated, and a team player.
- Comfortable working in a multicultural environment.
Key Areas of Responsibility
- Front desk and reception operations.
- Customer and visitor management.
- Administrative and office support.
- Service charge payment handling.
- Internal coordination and communication.
- Health, safety, and compliance adherence.
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