Receptionist
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Key skills for this role
About the Role
CBRE Excellerate is seeking a Receptionist to manage the reception area and provide administrative support to the FM team. The role requires a high school diploma, two years of related experience, and proficiency in SAP, FMP, and Lenel System.
Key Skills for This Role
Responsibilities
- Ensure the Reception is covered without fail during working hours
- Provide superior customer service and ensure compliance of Reception SLAs
- Maintain security and safety standards, record visitors, and escort contractors
- Maintain records of files and documents, monitor and maintain office supplies inventory
- Be conversant with reporting procedures for H&S and first aid incidents
Requirements
- High school diploma or GED
- Minimum two years of related experience and/or training
- Proficient computer skills, knowledgeable in SAP, FMP, Lenel System
- Experience in FM corporate environment
- Customer service skills
- Administration skills
- Ability to work well under pressure
Full Job Posting
About the Role
- The Receptionist manages the reception as the first point of contact for the office and provides business operations and administrative support to the FM team.
- Supports the FM team to successfully deliver FM services at the site as per agreement.
Key Responsibilities
- Ensure the Reception is covered without fail during working hours.
- Provide Superior Customer Service and actively assist to ensure compliance of the Reception SLA’s.
- Maintain security and safety standards, ensuring visitors are recorded in logbook, escorted and contractors do not have access without authorization.
- Maintain the record of all files and documents and monitor and maintain office supplies inventory.
- Be fully conversant with the reporting procedures for any non conformance / incident in relation to H&S and first aid.
Requirements
- High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training.
- Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System.
- Experience in FM corporate environment.
- Customer service skills.
- Administration skills.
- Ability to work well under pressure.
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