Receptionist
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Key skills for this role
About the Role
CBRE Excellerate is seeking a Receptionist to manage the reception area as the first point of contact, provide administrative support to the facilities management team, and ensure superior customer service.
Key Skills for This Role
Responsibilities
- Ensure the Reception is covered without fail during working hours
- Provide superior customer service and ensure compliance with Reception SLAs
- Maintain security and safety standards, record visitors, escort contractors
- Maintain records of files and documents, monitor office supplies inventory
Requirements
- High school diploma or GED
- Minimum of two years of related experience and/or training
- Proficient computer skills
- Knowledgeable in SAP, FMP, Lenel System
- Experience in FM corporate environment
- Customer service skills
- Administration skills
- Ability to work well under pressure
Full Job Posting
About the Role
- The Receptionist manages the reception as the first point of contact and provides business operations and administrative support to the FM team.
Key Responsibilities
- Ensure the Reception is covered without fail during working hours
- Provide Superior Customer Service and ensure compliance of the Reception SLAs
- Maintain security and safety standards, ensuring visitors are recorded and escorted
- Maintain records of all files and documents and monitor office supplies inventory
- Be conversant with reporting procedures for non conformance/incident in relation to H&S and first aid
Requirements
- High school diploma or general education degree (GED) and a minimum of two years of related experience
- Proficient computer skills, knowledgeable in SAP, FMP, Lenel System
- Experience in FM corporate environment
- Customer service skills
- Administration skills
- Ability to work well under pressure
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