Facilities Coordinator - Multiple Accounts
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Key skills for this role
About the Role
CBRE Excellerate is hiring a Facilities Coordinator to supervise soft and hard FM services at client offices in Dubai. The role involves managing service delivery, financial performance, and supplier coordination.
Key Skills for This Role
Responsibilities
- Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs
- Coordinate client performance reviews against agreed outputs on a monthly basis
- Accountable for the financial performance of site service delivery
- Ensure that essential site soft and hard services PPM and remedial works are completed
- Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non critical systems and equipment are properly maintained
- Manage suppliers and service providers supporting site operations
- Assist in raising and managing purchase orders, work orders, e logbooks, harbour calls, and related processes
Requirements
- Minimum of 5 7 years’ experience in Customer Service, Hospitality, Facilities Management, or a supervisory role within a related service environment
- Strong written and verbal communication skills
- Experience in contract management and performance measurement
- PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM
- Excellent commercial understanding, including P&L and budget responsibility
Full Job Posting
About The Role
- The purpose of the role is to supervise and manage Soft and Hard FM Services at clients’ offices in Dubai and support operations as required.
Key Responsibilities
- Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs.
- Coordinate client performance reviews against agreed outputs on a monthly basis.
- Accountable for the financial performance of site service delivery.
- Ensure that essential site soft and hard services PPM and remedial works are completed.
- Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non critical systems and equipment are properly maintained.
- Manage suppliers and service providers supporting site operations.
- Assist in raising and managing purchase orders, work orders, e logbooks, harbour calls, and related processes.
Requirements
- A minimum of 5 7 years’ experience in Customer Service, Hospitality, Facilities Management, or a supervisory role within a related service environment.
- Strong written and verbal communication skills.
- Experience in contract management and performance measurement.
- PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM.
- Excellent commercial understanding, including P&L and budget responsibility.
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