Receptionist
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Key skills for this role
About the Role
CBRE Excellerate is seeking a receptionist to deliver world-class first impressions and soft facilities management services at a client account in Dubai. The role involves managing the visitor management system, providing administrative support, and ensuring a seamless service experience.
Key Skills for This Role
Responsibilities
- Manage the Visitor Management system, ensuring all guests receive a memorable and professional welcome
- Welcome all internal colleagues in a courteous and professional manner
- Maintain complete ownership of the reception area and its surroundings
- Provide general administrative support to various departments, including photocopying, filing, and data entry
- Assist with issuing and delivery of lost and forgotten passes
- Report health and safety hazards and take proactive action to resolve risks
Requirements
- Proven experience as a receptionist or in a similar role, preferably in a hotel/service industry/corporate environment
- Excellent communication and interpersonal skills with a professional manner
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively in a fast paced environment
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to maintain confidentiality and handle sensitive information with discretion
Full Job Posting
About the Role
- CBRE Excellerate is a leading global provider of integrated facilities and corporate real estate management.
- We are recruiting for a receptionist to deliver Soft Facilities Management services on a client account.
- The position is responsible for making a world class first impression and upholding client values.
Key Responsibilities
- Manage the Visitor Management system, ensuring all guests receive a memorable and professional welcome.
- Welcome all internal colleagues in a courteous and professional manner.
- Maintain complete ownership of the reception area and its surroundings.
- Assist with issuing and delivery of lost and forgotten passes.
- Use the technology platform to ensure all loaned items are scanned in and out.
- Actively engage with colleagues, clients and other stakeholders to ensure seamless service.
- Provide general administrative support including photocopying, filing, and data entry.
- Report health and safety hazards and take proactive action.
- Provide support to the admin team by posting and assigning workplace tickets.
- Assist in management of the Desk Booking system.
- Build strong working relationships with the Security Team.
- Provide information on local transport links and amenities.
Experience / Skills Required
- Proven experience as a receptionist or in a similar role, preferably in hotel/service industry/corporate environment.
- Must demonstrate strong customer focus and promote team spirit.
- Excellent communication and interpersonal skills with a professional manner.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast paced environment.
- Positive attitude with willingness to learn and adapt.
- Ability to maintain confidentiality and handle sensitive information.
- Punctuality and reliability are essential.
- Comfortable with new technologies and digital tools.
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
Communication Skills
- Ability to comprehend and interpret instructions, short correspondence, and memos.
- Ability to respond to common inquiries or complaints from clients, co workers, or supervisor.
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