Receptionist
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Key skills for this role
About the Role
Meals on Me seeks a friendly and efficient Receptionist for its Weight loss Clinic in Dubai. The role involves greeting patients, managing appointments, handling registration, and providing administrative support.
Key Skills for This Role
Responsibilities
- Greet patients and visitors warmly and professionally
- Manage patient appointments via phone, email, and in person scheduling
- Handle patient registration, maintain accurate records and update patient information
- Answer inquiries about clinic services and direct calls appropriately
- Coordinate with medical staff to ensure efficient patient flow
- Maintain a clean, organized, and welcoming reception area
- Manage billing, payments, and insurance related documentation as needed
- Call leads and patients for follow up
- Assist with general administrative duties, including filing and data entry
Requirements
- Previous experience as a receptionist in a healthcare or clinic environment is preferred
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Proficiency in using appointment scheduling software and Microsoft Office
- Professional and friendly demeanor with excellent customer service skills
- Ability to maintain patient confidentiality and handle sensitive information
- Previous experience in follow up and calling clients
Full Job Posting
Company Description
- Meals on Me is a UAE based healthy meal provider recognized as the UAE's Best Diet Friendly Brand by BBC Good Food.
- The company focuses on nutrient dense meals made without GMOs, additives, or preservatives.
- With over 2,000,000 meals served, Meals on Me supports a diverse customer base representing more than 70 nationalities across the UAE.
Role Overview
- We are looking for a friendly and efficient Receptionist for our Weight loss Clinic in Shaikh Zayed Road (Dubai) to provide excellent customer service and administrative support.
- The Receptionist will be the first point of contact for patients and visitors, managing appointments and ensuring smooth front desk operations.
Key Responsibilities
- Greeting patients and visitors warmly and professionally.
- Managing patient appointments via phone, email, and in person scheduling.
- Handling patient registration, maintaining accurate records and updating patient information.
- Answering inquiries about clinic services and directing calls appropriately.
- Coordinating with medical staff to ensure efficient patient flow.
- Maintaining a clean, organized, and welcoming reception area.
- Managing billing, payments, and insurance related documentation as needed.
- Calling the Leads and the patients for follow up.
- Assisting with general administrative duties, including filing and data entry.
Requirements
- Previous experience as a receptionist in a healthcare or clinic environment is preferred.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and work under pressure.
- Proficiency in using appointment scheduling software and Microsoft Office.
- Professional and friendly demeanor with excellent customer service skills.
- Ability to maintain patient confidentiality and handle sensitive information.
- Previous experience in follow up and calling clients.
Benefits
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well equipped work environment.
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