Reception Manager, F&B
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Key skills for this role
About the Role
We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, a.
Key Skills for This Role
Responsibilities
- Deliver five star customer service to guests
- Greet guests and create an amazing dining experience
- Form strong relationships with hotel guests, local residents, and regulars
- Act as a sales ambassador to encourage repeat custom and capture new business
- Communicate special requests and needs of guests to restaurant management
- Build and manage the guest database
- Work with PR and marketing teams to communicate upcoming events and promotions
Requirements
- Experience in a luxury hospitality or F&B reception role
- Excellent communication and interpersonal skills
- Immaculate presentation and professional demeanor
Full Job Posting
Role Overview
- We are looking for Reception Managers across our various venues at Atlantis The Palm. You will be responsible for delivering five star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us!
Key Responsibilities
- Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars
- Acting as a sales ambassador, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team
- Demonstrating a deep knowledge and passion for the brand you represent
- Playing an active role in building and managing the guest database
- Working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions
Candidate Profile
- Immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them
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