Surveillance Officer
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Key skills for this role
About the Role
KERZNER INTERNATIONAL LIMITED seeks a Surveillance Officer in Dubai to monitor resort activities via CCTV, gather intelligence, and support security operations. Requires knowledge of electronic security systems and CCTV operations.
Key Skills for This Role
Responsibilities
- Monitor guests and staff activities through CCTV
- Gather intelligence to support internal and external investigations
- Conduct assessments of incidents and coordinate response
- Monitor fire alarm system and process evacuation alerts
- Provide base radio function for operations resort wide
- Assist in collection and presentation of evidence
- Prepare reports as required
Requirements
- Knowledge of electronic security and security management systems
- Ability to monitor CCTV systems and conduct audits
- Ability to liaise with police and authorized agencies
- Ability to take charge in absence of Surveillance Team Leader
Full Job Posting
Job Overview
- To monitor guests and staffs activities in the resort through the use of CCTV.
- To gather intelligence to support internal and external investigations.
- To conduct assessments of incidents and coordinate response to incidents.
- To provide support to incident commanders for all critical incidents in the hotel and form part of the emergency management plan.
- To have knowledge of electronic security and the security management system to supervise and initiate effective CCTV operation.
- Conduct audits of access control and CCTV investigations to support overall hotel security plan.
Key Responsibilities
- Monitoring of permanent and alarm activated CCTV systems in the command centres including manual control of cameras to facilitate the monitoring of live incidents.
- Monitoring the Digital Recording cycle of all CCTV footage
- Ensure Digital Video Recording is in accordance with Law 13 2005 of Dubai Law.
- To report in a timely manner all faults and failures of the Security Management system (SiPass) to Security Management and as required, to Facilities or RGS.
- To liaise with the Police and other authorized agencies for the viewing of recorded incidents.
- Monitoring and coordinating response for any emergency situation occurring including detection through CCTV, or alarm activations including fire and panic alarms.
- Monitoring the fire alarm system, including the use of fire control panels and the FAVA system.
- Monitoring and processing evacuation and warning alerts to the resort as required.
- Providing public announcements to the resort as required
- Provide a base radio function for operations resort wide, specifically for security, but including other departments as required (including Facilities Emergency Response Teams).
- Ensure the Command Centre and Security Office is kept in a tidy manner and ensure is thoroughly cleaned once a week.
- Conduct duties as directed by the Surveillance Team Leader and Duty Manager, Directors and Vice President of Security.
Additional Duties
- Assist Security Managers in the collection and presentation of evidence on any cases they may be investigating and may be covered by CCTV or be recorded in Key Management or Access Control systems.
- Assist in maintaining all Resort policies and procedures through the use of the Security Management System including use of CCTV, Access Control and Key Traka Management System.
- In the absence of a Surveillance Team Leader, take charge and use initiative in day to day security operations and critical incidents including, but not limited to: emergencies, crises and evacuations
- Coordinate with Resort Security Officers and provide direction and leadership where necessary to achieve overall departmental goals.
- Prepares reports as when and as required
- Assist in enforcing discipline and standards in line with resort policy and procedures
- Responsible for ensuring performance of security officers to support Managers and in the absence of Team Leaders
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