Real Estate Operations Coordinator
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Key skills for this role
About the Role
Pavago is hiring a Real Estate Operations Coordinator to support residential and commercial property portfolios. This remote role involves tenant communication, leasing coordination, maintenance management, and owner reporting.
Key Skills for This Role
Responsibilities
- Respond to tenant inquiries related to rent payments, lease terms, maintenance requests, and property policies
- Track all tenant communication within property management platforms
- Send reminders for rent due dates, lease renewals, and compliance notices
- Draft, review, and process lease agreements, lease renewals, and tenant onboarding documentation
- Manage documentation using DocuSign or Dotloop
- Maintain organized and compliant tenant files
- Support property marketing across Zillow, Apartments.com, and MLS listing platforms
- Maintain accurate records across property management software
- Track rent collections, delinquencies, occupancy status, and late fees
- Generate and reconcile rent rolls, delinquency reports, and occupancy trackers
- Create and assign vendor work orders and track maintenance tickets
- Prepare owner statements, cash flow summaries, occupancy reports, and vacancy updates
Requirements
- 2+ years of experience in property management, leasing coordination, real estate operations, or property administration
- Hands on experience with Yardi, AppFolio, Buildium, or similar property management systems
- Strong Microsoft Office and Google Workspace skills
- Familiarity with lease documentation, rent collection workflows, and tenant communication processes
- Strong written and verbal English communication skills
Full Job Posting
About the Role
- Real Estate Operations Coordinator to support the day to day operations of residential and commercial property portfolios.
- High ownership operational role focused on tenant communication, leasing coordination, maintenance management, property system updates, and owner reporting.
What You’ll Own
- Respond to tenant inquiries related to rent payments, lease terms, maintenance requests, and property policies.
- Track all communication within Yardi, AppFolio, Buildium, or similar platforms.
- Send reminders for rent due dates, lease renewals, and compliance notices.
- Draft, review, and process lease agreements, lease renewals, and tenant onboarding documentation.
- Manage documentation using DocuSign or Dotloop.
- Maintain organized and compliant tenant files.
- Support property marketing across Zillow, Apartments.com, and MLS listing platforms.
- Maintain accurate records across property management software.
- Track rent collections, delinquencies, occupancy status, and late fees.
- Generate and reconcile rent rolls, delinquency reports, and occupancy trackers.
- Create and assign vendor work orders and track maintenance tickets.
- Prepare owner statements, cash flow summaries, occupancy reports, and vacancy updates.
Requirements (Must Have)
- 2+ years of experience in property management, leasing coordination, real estate operations, or property administration.
- Hands on experience with Yardi, AppFolio, Buildium, or similar property management systems.
- Strong Microsoft Office and Google Workspace skills.
- Familiarity with lease documentation, rent collection workflows, and tenant communication processes.
- Strong written and verbal English communication skills.
Nice to Have
- Experience managing portfolios of 100+ units.
- Multi state property management experience.
- Familiarity with security deposits, trust accounting, owner statements, and property accounting workflows.
- Experience in residential property management, commercial real estate, or mixed use portfolios.
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