Public Area Supervisor (Housekeeping)
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Key skills for this role
About the Role
The role involves supervising public area cleanliness, training staff, ensuring compliance with hygiene standards, and maintaining safety regulations.
Key Skills for This Role
Responsibilities
- Supervise daily cleaning of all public areas, including lobbies, restaurants, corridors, meeting rooms, washrooms, recreational facilities, offices, and back of house areas
- Assign daily duties and monitor performance of Public Area Attendants
- Conduct routine inspections and rectify deficiencies immediately
- Coordinate periodic deep cleaning programs
- Train, coach, and motivate Public Area Attendants
- Monitor cleaning equipment, chemicals, and operating supplies; ensure safe handling and storage
- Ensure compliance with Saudi health and safety regulations and brand standards
Requirements
- Diploma or Certificate in Hospitality Management or related field preferred
- Minimum 2 3 years of housekeeping experience, including at least 1 year in a supervisory role within a hotel or resort
- Good knowledge of housekeeping cleaning methods, chemicals, equipment, and hygiene standards
- Good leadership, communication, and organisational skills
- Good spoken and written English; Arabic is an advantage
- Proficiency in Microsoft Office is desirable
- Good working knowledge of Saudi Labour Law and workplace health and safety requirements
Full Job Posting
Job Description
- The Public Area Supervisor is responsible for ensuring that all public areas, back of house areas, Heartist facilities, offices, and external guest areas are maintained to the highest standards of cleanliness, presentation, and hygiene.
- The role supervises the Public Area Attendants, conducts regular inspections, and ensures compliance with Gamra by Mantis and Accor brand standards.
Key Responsibilities
- Supervise the daily cleaning of all public areas, including lobbies, restaurants, corridors, meeting rooms, washrooms, recreational facilities, offices, and back of house areas.
- Ensure all public areas are clean, safe, and well presented at all times.
- Assign daily duties and monitor the performance of Public Area Attendants.
- Conduct routine inspections and immediately rectify any deficiencies.
- Ensure cleaning schedules are completed in accordance with departmental standards.
- Coordinate periodic deep cleaning programs.
- Train, coach, and motivate Public Area Attendants.
- Conduct daily briefings and allocate work assignments.
- Monitor productivity and ensure efficient use of manpower.
- Support onboarding and on the job training of new Heartists.
- Foster teamwork and maintain a positive working environment.
- Maintain premium presentation standards in all guest facing and Heartist areas.
Qualifications
- Diploma or Certificate in Hospitality Management or a related field preferred.
- Minimum 2 3 years of housekeeping experience, including at least 1 year in a supervisory role within a hotel or resort.
- Hotel or resort experience is preferred.
- Good knowledge of housekeeping cleaning methods, chemicals, equipment, and hygiene standards.
- Good leadership, communication, and organisational skills.
- Good spoken and written English; Arabic is an advantage.
- Proficiency in Microsoft Office is desirable.
- Good working knowledge of Saudi Labour Law and workplace health and safety requirements.
Health, Safety & Compliance
- Ensure compliance with Saudi health and safety regulations.
- Maintain proper chemical handling procedures and MSDS compliance.
- Ensure all public areas remain free from safety hazards.
- Support emergency response procedures and fire safety requirements.
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