Housekeeping Attendant
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Key skills for this role
About the Role
The role involves cleaning guest rooms and public areas, ensuring hygiene standards, and providing excellent guest service while adhering to safety regulations.
Key Skills for This Role
Responsibilities
- Clean and service assigned guest rooms, villas, and bathrooms
- Make beds, replace linens and towels, replenish guest amenities
- Dust, vacuum, mop, and sanitize all assigned areas
- Report maintenance defects and safety hazards promptly
- Respond courteously to guest requests and provide assistance
Requirements
- Ability to clean and service guest rooms and public areas to hotel standards
- Knowledge of cleaning equipment and chemicals
- Good communication and guest service skills
Full Job Posting
Job Overview
- The Housekeeping Attendant is responsible for ensuring guest rooms, villas, public areas, and assigned work areas are maintained to the highest standards of cleanliness, hygiene, and presentation.
Key Responsibilities
- Clean and service assigned guest rooms, villas, and bathrooms in accordance with hotel standards.
- Make beds, replace linens and towels, replenish guest amenities, and ensure all room facilities are in proper working order.
- Dust, vacuum, mop, and sanitize all assigned areas.
- Ensure rooms are prepared efficiently to meet arrival and departure schedules.
- Report maintenance defects and safety hazards promptly.
- Assist in maintaining public areas, corridors, staircases, service areas, and back of house areas when required.
- Ensure housekeeping pantries and storage areas remain clean and well organised.
- Respond courteously to guest requests and provide assistance whenever possible.
- Report lost and found items in accordance with hotel procedures.
- Respect guest privacy and maintain confidentiality at all times.
- Use cleaning equipment and chemicals safely and correctly.
- Maintain housekeeping trolleys in a clean, organised, and fully stocked condition.
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