Food & Beverage Manager
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Key skills for this role
About the Role
MANTIS is hiring a Food & Beverage Manager for Basiqat Resort by Mantis in Riyadh, Saudi Arabia. You will oversee all F&B operations, ensuring exceptional guest experiences across restaurants, bars, in-room dining, banqueting, and events.
Key Skills for This Role
Responsibilities
- Oversee day to day operations across all F&B outlets.
- Ensure consistent service standards, product quality, and guest satisfaction.
- Coordinate closely with Culinary and Front Office teams for seamless service delivery.
- Manage restaurant, bar, in room dining, and banquet operations.
- Champion a culture of outstanding service and personalised guest experiences.
- Handle guest feedback, resolve issues, and ensure rapid service recovery.
- Recruit, train, and develop a high performing F&B service team.
- Drive outlet profitability through effective cost control and revenue optimisation.
- Support menu engineering and pricing strategies.
- Ensure full compliance with food safety, hygiene, and HACCP standards.
Requirements
- Proven experience in F&B management, preferably in a resort or hotel environment
- Strong leadership and team development skills
- Knowledge of food safety, hygiene, and HACCP standards
- Ability to manage budgets, cost control, and revenue optimization
- Excellent communication and stakeholder management skills
Full Job Posting
Role Overview
- As Food & Beverage Manager, you will oversee all F&B operations at Basiqat Resort by Mantis, ensuring exceptional guest experiences across restaurants, bars, in room dining, banqueting, and events.
- You will be responsible for delivering consistent service excellence, driving revenue performance, and building a strong service culture aligned with the Mantis ethos.
- This role requires a hands on leader who thrives in a remote resort environment and understands how to create memorable dining experiences that reflect both place and purpose.
What You'll Do
- F&B Operations Management: Oversee day to day operations across all F&B outlets.
- Ensure consistent service standards, product quality, and guest satisfaction.
- Coordinate closely with Culinary and Front Office teams for seamless service delivery.
- Manage restaurant, bar, in room dining, and banquet operations.
- Guest Experience & Service Excellence: Champion a culture of outstanding service and personalised guest experiences.
- Handle guest feedback, resolve issues, and ensure rapid service recovery when needed.
- Continuously enhance service delivery through training and operational refinement.
- Ensure all guest touchpoints reflect Mantis brand values.
- Team Leadership & Development: Recruit, train, and develop a high performing F&B service team.
- Lead daily briefings, coaching sessions, and performance feedback.
- Foster a culture of accountability, teamwork, and hospitality excellence.
- Support succession planning and talent development within the department.
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