Property Officer
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Key skills for this role
About the Role
Job Purpose The Property Management Officer provides administrative, operational, and customer service support to the property management team.
Key Skills for This Role
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Job Purpose
The Property Management Officer provides administrative, operational, and customer service support to the property management team.
The role ensures efficient processing of property-related transactions, accurate record-keeping, and effective communication with tenants and internal stakeholders to support occupancy and operational objectives.
Key Responsibilities
- Assist in preparing and processing tenant-related documentation, including contracts, renewals, amendments, and terminations.
- Maintain and update property records, including unit availability, tenant movements, and contract status.
- Act as the first point of contact for tenants and prospective tenants, handling inquiries and service requests.
- Coordinate with property management, finance, and maintenance teams to ensure smooth operations and timely issue resolution.
- Verify tenant documentation and ensure compliance with all requirements prior to move-in.
- Support onboarding of new tenants, including documentation, key handover, and orientation.
- Prepare reports, correspondence, and presentations as required.
- Support community activities and tenant engagement initiatives.
- Ensure confidentiality and proper handling of tenant and property documents.
- Provide general administrative support including handling calls, emails, and follow-ups.
- Track deadlines and follow up on pending activities.
Qualifications
- Bachelor’s degree in Business Administration or a related field (preferred).
- Fresh graduates are encouraged to apply.
- Certifications in property management or administration are an advantage.
Experience & Competencies
- 0–2 years of experience in property management, real estate, or administrative roles (internships acceptable).
- Strong organizational and time management skills.
- Good communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Customer-service oriented mindset.
- Ability to work in a team and handle multiple tasks.
- Professional, detail-oriented, and proactive.
- Knowledge of Tawtheeq or AccessRP systems is an advantage.
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